How do I stop paying DoorDash and Uber Eats commission?

How much commission do DoorDash, Uber Eats and Grubhub charge?

All three price their marketplace in tiers, and the headline commission is commonly 15–30% of each order, with higher tiers buying more in-app promotion. On top of the commission you can also pay for ads, and your customers pay service and delivery fees. The exact rate depends on the plan you pick, so check each app's own merchant pricing page for the current tiers.

The figures above are the published marketplace ranges; the apps also sell add-on marketing and charge payment processing. Always compare the all-in cost at your real order volume.

Should I leave the delivery apps entirely?

Usually not. The delivery apps are good at one thing you can't match overnight: putting you in front of new customers who are already browsing for food. The smart move is to keep them for discovery and build your own 0%-commission ordering for everyone who comes back. New diners find you on the app; loyal diners reorder directly, and that is where you stop paying commission and keep the margin.

Use both on purpose: Treat the apps as paid discovery and your own ordering as the place regulars come back to. Over time, more of your orders move to the channel where you pay no commission.

How do I get customers to order directly instead?

Give them an easy direct way to order and a reason to use it. Put a QR code and your ordering link on packaging, receipts, tables and your Google profile, so the next order is one tap away. Offer a small direct-only perk, add WhatsApp ordering so regulars can reorder in a chat, and, once you have a loyal base, your own app so they keep your icon on their phone.

• Add an order link and QR code to packaging, receipts, tables and your Google Business Profile.
• Turn on WhatsApp ordering so regulars reorder from a chat, with each order landing in your dashboard.
• Offer a direct-only discount or loyalty perk so customers choose your channel over the app.
• When you have repeat customers, add your own Branded App so they reorder with one tap.

What does it cost to run your own ordering instead?

Far less than commission on any real volume. Menuthere is a flat monthly fee with 0% commission: Lite is $17 a month, Pro is $39 a month, and an own Branded App on both stores is $99 a month. On a single busy week, the commission you'd have paid DoorDash or Uber Eats on direct-able orders usually covers the whole monthly fee, and everything after that is margin you keep.

There is a 7-day free trial on Lite and Pro, and no hardware to buy. Your page and QR codes are built from a photo of your menu, so you can test the direct channel before you commit. See pricing for what each plan includes.