How do I ask for feedback after a WhatsApp order?

Wait until the food has arrived, then send one short message with one question, such as “How was your order?”. Make it easy to answer in a word, thank them, and fix any problem the same day.

• Right moment: ask after delivery, not while the customer is still waiting.
• One question: a single easy question gets more answers than a form.
• Reply to everyone: a thank-you for good feedback and an apology and fix for bad.
• Ask for a review only after a good answer: keep it a polite request.