How do I handle a very large order on WhatsApp?
By the Menuthere editorial team · Last updated
Treat it like a catering order. Confirm the date, items, price and a deposit in one message, and only say yes once you are sure the kitchen can do it.
- Check stock, staff and kitchen time for that day before you reply.
- Send one summary message: date, time, items, quantities, total and delivery or pickup.
- Ask for a deposit or full payment up front, and say what happens if they cancel.
- Ask for the final headcount or quantity a day before, and say when changes close.
- Repeat the plan the day before so nothing is missed.
Take bulk orders with a set date
Customers can place scheduled orders and pre-orders from your Menuthere link with a date and time, so a big order is in your dashboard with the details already filled in.
Next questions
Sources (2)
- Menuthere WhatsApp ordering, Menuthere, read 25 October 2026
- Menuthere online ordering, Menuthere, read 25 October 2026