How do I tell WhatsApp customers I am closed for a holiday?
By the Menuthere editorial team · Last updated
Tell customers a few days before, with the dates you close and the day you reopen. Put it on your Status, in a pinned message and in your away reply for the closed days.
- Give the dates: both the closing day and the reopening day.
- Say it in three places: Status, pinned message and away message.
- Turn on the away reply: customers who write while you are closed still get an answer.
- Remind on the last day: one short message the day before you close.
Stop orders you cannot take
With Menuthere you can switch the store off while you are closed, so customers do not place orders you cannot fulfil.
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Sources (1)
- Menuthere: online ordering, Menuthere, read 21 October 2026