Should I turn off blue ticks (read receipts) on my restaurant's WhatsApp?
Updated 12 October 2026
You can switch read receipts off in Settings, Privacy. Then you stop seeing other people's receipts and cannot see who viewed your Status. Clear order updates matter more than ticks.
- Where: Settings, then Privacy, then read receipts.
- You lose: other people's read receipts and the list of who viewed your Status.
- Read receipts are always sent in group chats.
- If someone not in your contacts messages first, your read receipt does not show to them until you reply or add them.
Give customers a clear status in the chat
With automatic order updates (accepted, being prepared, ready, out for delivery), customers get a clear status in the chat even with ticks off.
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Sources (2)
- WhatsApp Help Center, WhatsApp Help Center, 12 October 2026
- WhatsApp Help Center, WhatsApp Help Center, 12 October 2026
