What should I do when a customer wants to order on WhatsApp for tomorrow at a set time?
By the Menuthere editorial team · Last updated
Confirm the date and time in writing, check you can make it and note the items and total. Remind them the day before.
- Ask for the exact date, time and whether it is pickup or delivery.
- Check your kitchen can make it at that time before you say yes.
- Write the items, the total and the time in one message and ask for one yes.
- For a large order, ask for payment or a deposit in advance.
- Send a short reminder the day before so nothing is forgotten.
Planned orders with the time on them
Customers can place an order for a later date and time through your Menuthere link, so planned orders reach your dashboard with the time on them and are not buried in a chat.
Next questions
Sources (2)
- Menuthere online ordering, Menuthere, read 24 October 2026
- Menuthere WhatsApp ordering, Menuthere, read 24 October 2026