Can customers pay inside Facebook and Instagram Shops for food?
By the Menuthere editorial team · Last updated
No. Since September 2025 Shops on Facebook and Instagram use website checkout. Customers are sent to your own website to pay.
- In-app checkout and post-purchase management in Commerce Manager have been discontinued.
- So a Shop is a showcase, and the order happens on your site.
- Your website needs a working menu and checkout for food.
- Use the same link in your bio, posts and Shop.
- Test the link on a phone before you share it.
Send Shop clicks to a real ordering page
Menuthere gives you an ordering website with takeaway, delivery and table ordering, so a link from a Shop or post lands where customers can order.
Next questions
Sources (1)
- Shops checkout on Facebook and Instagram, Meta Business Help Centre, read 30 September 2026