Can WhatsApp ordering fully replace delivery apps?
By the Menuthere editorial team · Last updated
For regulars and nearby customers, often yes. For new customers who browse apps to find a restaurant, usually not at first. Most restaurants run both and move regulars to their own link.
- Start by telling your regulars: put your number and link on bills, bags and your Google profile.
- Keep the apps for discovery while your own orders grow.
- Watch which share of orders comes from your own link each month.
- Menuthere does not pull orders from Zomato, Swiggy or other apps, so run them separately.
- Direct orders pay 0% commission, so each one you move keeps more of the order value.
Move regulars to your own link
Menuthere gives you your own ordering link and WhatsApp number at 0% commission to move regulars onto, while you decide how much you keep on the apps.
Next questions
Sources (2)
- On Menuthere a customer sends 'Hi' on the restaurant's own WhatsApp, Menuthere, read 22 October 2026
- Menuthere charges 0% commission and no per-order fee; payment-gateway, Menuthere, read 22 October 2026