How do I catch up on WhatsApp messages after a weekend?
By the Menuthere editorial team · Last updated
Start with open orders, then answer questions. Filter for unread chats, send a short note to everyone who waited, and set an away message so customers know when you will reply next time.
- Orders first: unpaid or unfinished orders matter more than general questions.
- Filter unread chats: it shows you what still needs an answer.
- One note to all: a short sorry-for-the-wait message saves long explanations.
- Set an away message: it tells customers your hours before they wait.
Orders in a dashboard, not buried in chat
Menuthere orders come into the dashboard and the partner app instead of being buried in chat, and the app rings until an order is accepted.
Next questions
Sources (1)
- Menuthere: WhatsApp ordering, Menuthere, read 21 October 2026