How do I handle cash change on WhatsApp delivery orders?

Ask how much cash the customer will hand over and send the rider with enough small notes. Better, offer a payment link, UPI or bank transfer before dispatch so no change is needed.

• Ask in the chat: “What note will you pay with?” before the order goes out.
• Write it on the order: the rider should see the amount to collect and the change to bring.
• Offer another way: a payment link or transfer before dispatch removes the problem.
• Check the cash back: match cash received to orders at the end of the day.