How do I send an offer to more than 256 customers on WhatsApp?
By the Menuthere editorial team · Last updated
One broadcast list holds up to 256 contacts, so split your customers into several lists. For a larger audience you need the WhatsApp Business API with approved message templates.
- Only people who saved your number receive a Business app broadcast.
- Make lists by area or by how often people order, and send each one separately.
- Keep each message short, with one offer, one end date and your order link.
- On the WhatsApp Business API you send approved message templates to opted-in customers instead.
- Meta bills its per-message fee for the API to your own account.
Reach all your customers from one place
Menuthere sends broadcasts from your own WhatsApp number to all your customers and submits the message templates to Meta for you, so you do not split lists by hand.
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Sources (2)
- A broadcast list holds up to 256 contacts, and only people who have, WhatsApp Help Center, read 2026-09-30
- Menuthere sends broadcasts, comeback messages and review requests to, Menuthere, read 22 October 2026