What should I do when a customer asks for a photo of their order before it goes out on WhatsApp?

If you have time, send one quick photo of the packed order. Do it for large or special orders only, so the kitchen is not slowed down.

• A photo shows care and settles worry about a big or special order.
• Take it just before the order goes out, with the bag or box closed.
• Do not promise a photo for every order. Say you do it for large orders.
• If the kitchen is busy, say you will send it when the order leaves.
• Send the order status as well, so the customer knows it is on its way.