What if two WhatsApp customers ask for the last portion of a dish?
By the Menuthere editorial team · Last updated
Give it to the customer who confirmed first, and tell the other right away. Offer a close alternative so neither customer feels ignored.
- Decide a simple rule: the first confirmed order gets the dish.
- Message the second customer at once, so they can choose again before they wait.
- Offer a similar dish or the same dish tomorrow.
- Say sorry in one line. Skip long reasons.
- Mark the dish as finished on your menu so it does not happen again.
Sold-out dishes stop taking orders
Mark a dish out of stock in your dashboard and customers on your Menuthere link can no longer order it, so you never promise the last portion twice.
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Sources (2)
- Menuthere WhatsApp ordering, Menuthere, read 25 October 2026
- Menuthere online ordering, Menuthere, read 25 October 2026