What should I do when a customer types the wrong quantity in a WhatsApp order?

If a number looks odd, such as 20 instead of 2, ask before you cook. Repeat the order as a short list and ask for one yes.

• Look for numbers that do not fit, such as a very large quantity of one dish.
• Ask politely if the number is right before you start cooking.
• Repeat the whole order as a short list with quantities and the total.
• Ask for one yes. It takes ten seconds and saves a wasted order.
• Fix the order note if the customer changes a number.