How much does DiDi Food charge restaurants?
By the Menuthere editorial team · Updated
DiDi Food charges restaurants in Mexico a service fee of around 30% when its own couriers deliver and about 5% on pickup, always plus 16% VAT, according to 2026 software guides. Rates can vary and are confirmed at sign-up. Updated October 2026.
- Delivery with DiDi Food's couriers: about 30% of the order + 16% VAT.
- Pickup: about 5% + 16% VAT.
- Rates can vary by area and are confirmed at sign-up.
- Compare it: Uber Eats lists 25%–29%; Rappi does not publish its rate (approx. 20%–35%).
- The only way to pay 0% is your own channel: with Menuthere you start on the Free plan at $0.
Keep 100% of your direct orders
Menuthere gives you an ordering page, a QR menu and WhatsApp ordering on your own number, with 0% commission and a Free plan to start. Keep DiDi Food for discovery and push repeat customers to your own link.
What percentage does DiDi Food charge in Mexico?
According to 2026 restaurant-software guides (Parrot Software, PoloTab), DiDi Food charges a service fee of around 30% when its couriers deliver and about 5% on pickup, plus 16% VAT on the commission. These are reference figures: the rate can vary by area and DiDi Food confirms it at sign-up.
| Order type | Commission | VAT |
|---|---|---|
| Delivery with DiDi Food's couriers | Approx. 30% | +16% |
| Pickup | Approx. 5% | +16% |
| Uber Eats (comparison) | 25%–29% (published) | +16% |
| Rappi (comparison) | Not published (approx. 20%–35%) | +16% |
Does DiDi Food charge more than Uber Eats or Rappi?
On delivery, DiDi Food's 30% service fee sits above the 25%–29% Uber Eats publishes, while Rappi does not publish its rate. On pickup, DiDi Food's 5% is usually the cheapest of the three. What each one charges depends on your operation; to see them side by side, read Rappi, Uber Eats or DiDi Food: which charges less.
How do I take orders without paying commission?
With your own channel: an ordering page, a QR menu, your Google listing and WhatsApp. You pay a flat monthly fee instead of a percentage, so once your orders cover the fee each order keeps its full value. With Menuthere it is 0% commission on every plan and the Free plan is $0 (50 orders a month).
- A commission-free ordering page with your own link.
- A QR menu on the tables and the packaging.
- WhatsApp ordering on your own number with a copy of every order.
- The link on your Google listing, Instagram and Facebook.
Who this is a good fit for
- Restaurants with repeat customers that want to stop losing nearly 30% on every delivery order.
- Owners who can send customers to their own link through QR codes, Google, Instagram and WhatsApp.
- Owners who want to start free and move to a paid plan only when it pays for itself.
Who this is not for
- A brand-new place with no customer base: DiDi Food can bring the first orders while you build your channel alongside it.
- Owners who need city-wide delivery without their own couriers; that is the app's job, not your own page with own delivery.
Common follow-up questions
Does DiDi Food add VAT to the commission?
Yes. The service fee is a percentage plus 16% VAT in Mexico, so the real cost is a little higher than the headline percentage. Confirm the current figures at sign-up.
How much does DiDi Food charge on pickup?
About 5% plus VAT when the customer collects at your place, per 2026 guides. It is usually the cheapest option versus delivery with its couriers (around 30%).
Can I keep DiDi Food and my own page at the same time?
Yes, and that is the norm. You keep DiDi Food for discovery and send repeat customers to your commission-free ordering page, where you don't lose nearly 30%.
Read next
Sources (3)
- DiDi Food commissions for restaurants in Mexico 2026, Parrot Software, 27 May 2026, reviewed September 2026
- Delivery for restaurants: commissions and profitability 2026 (Mexico), PoloTab, updated 6 October 2026
- Menuthere pricing — 0% commission on every plan, Menuthere, read 25 October 2026