How do I set a minimum order for WhatsApp orders?
By the Menuthere editorial team · Last updated
Set the minimum a little above what it costs you to cook, pack and deliver a small order. Then tell customers before they order, not after.
- Work out the cost of cooking, packing and the ride for a small order. Your minimum should cover it.
- Say the minimum once in your welcome message, your menu and a pinned message.
- Tell the customer before you take the order. Telling them after feels like a trap.
- A lower minimum, or none, for pickup is a fair choice because there is no ride to pay for.
- Keep one number for everyone, and change it only when your costs change.
Customers see the total before they order
Orders from your Menuthere ordering link come already added up, and the customer sees the total and the delivery charge before they confirm. Less chasing over small orders.
Next questions
Sources (1)
- Menuthere: solutions/online-ordering-system, Menuthere, read 20 October 2026