What do I do when a WhatsApp customer orders with only emojis?

Never guess what the emojis mean. Reply with the menu and one clear question, and confirm the exact items and quantity before you cook.

• Send a friendly reply with your menu or order link instead of a guess.
• Ask a single question, for example 'Which dish and how many?'.
• Repeat the order back in words and wait for a yes.
• Do not start cooking from emojis alone. A wrong order costs more than a short wait.
• If the customer keeps doing this, send the ordering link so they can tap instead of type.