Should I ask for a tip on WhatsApp orders?

Do not ask for a tip in the order chat, because it feels pushy. If you allow one, mention it once as optional in the payment message.

• Keep the order chat about the food. Add a tip line only in the payment message.
• Say it is optional and say where it goes, for example to the rider or the kitchen team.
• Never add a tip to the total without asking. A surprise on the bill loses the customer.
• Thank customers who tip, and never mention it to those who do not.
• Write the final total in one clear message so the customer knows what to pay.