What do I say when a WhatsApp customer asks for a smaller portion at a lower price?

Offer a small size if you already sell one. If you do not, say no kindly and suggest what you do have, instead of cutting portions by hand.

• If a half or small size is on your menu, offer it at its normal price.
• If not, explain that portions are fixed to keep the quality the same.
• Suggest a cheaper dish or a smaller item that fits their budget.
• If many customers ask, add a small size to the menu with its own price.
• Price a small portion a little above half the full price, since packaging and time stay the same.