Delivery App Commission Index 2026: what restaurants pay across MENA and Southeast Asia
Updated October 20, 2026
Last updated: 21 October 2026. Every figure below is labelled with how we know it — published (the app states it), reported (a news or industry source states it), legal cap (a law sets the maximum) or approximate (a range from independent sources). Where an app publishes nothing and no source reports a rate, we say so.
Across MENA and Southeast Asia, delivery apps charge restaurants roughly 10% to 35% of the order, and three Gulf states now cap commissions by law. Qatar caps them at 19%, Kuwait at 17%, and both set the cap to cover every fee combined. Most Gulf and Egyptian apps don't publish a rate at all; in Southeast Asia, published rates cluster around 20% to 30%. This page pulls every rate we can source into one table, with a link to the full breakdown for each market.
In short
- Legal caps: Qatar 19% (10% for pickup/self-delivery); Kuwait 17% (10% self-delivery), covering all fees combined.
- Saudi Arabia (no cap): Jahez 17%–18% reported; HungerStation ~15%–25%; Keeta ~12%–20%; Mrsool ~15%–25%. The Chefz and ToYou publish nothing.
- UAE (no cap): noon Food 25% delivery / 0% pickup (published); talabat ~15%–25%; Deliveroo ~25%–35%; Keeta not published; Careem Food exited restaurant delivery in 2025.
- Egypt and Jordan: talabat ~15%–25%; elmenus ~20%–25% (2021).
- Southeast Asia: GrabFood, foodpanda and ShopeeFood mostly ~20%–35%; GoFood 20%; beFood 20%; Robinhood 10.5%.
- VAT/tax varies: UAE 5%, Saudi Arabia 15%, Bahrain 10%, Egypt 14%, Jordan 16% GST. Apps generally add it to their fees.
MENA: the Gulf, Egypt and Jordan
| App | Country | Commission | Basis | Full breakdown |
|---|---|---|---|---|
| talabat | Kuwait | Up to 17% (10% self-delivery) | Legal cap (2026) | talabat Kuwait |
| talabat | Qatar | Up to 19% (10% pickup) | Legal cap | talabat Qatar |
| talabat | UAE | ~15%–25% | Reported | talabat UAE |
| talabat | Egypt | ~15%–25% | Approximate | talabat Egypt |
| talabat | Jordan | ~15%–25% | Reported | talabat Jordan |
| talabat | Bahrain | ~15%–30% | Reported | talabat Bahrain |
| talabat | Oman | Not published; no reliable figure | Contact the platform | talabat Oman |
| HungerStation | Saudi Arabia | ~15%–25% | Approximate | HungerStation |
| Jahez | Saudi Arabia | 17%–18% (15.5% avg take, 2025) | Reported | Jahez Saudi Arabia |
| Jahez | Bahrain | ~20%–25% | Reported (2025) | Jahez Bahrain |
| Keeta | Saudi Arabia | ~12%–20% | Approximate | Keeta Saudi Arabia |
| Keeta | Kuwait | Up to 17% | Legal cap (2026) | Keeta Kuwait |
| Keeta | Qatar | Up to 19% | Legal cap | Keeta Qatar |
| Keeta | UAE | Not published; positions below incumbents | Undisclosed | Keeta UAE |
| Keeta | Bahrain | Not published (launched Jan 2026) | Undisclosed | Keeta Bahrain |
| Mrsool | Saudi Arabia | ~15%–25% | Approximate | Mrsool |
| noon Food | UAE | 25% delivery / 0% pickup (+2% gateway) | Published | noon Food |
| Deliveroo | UAE | ~25%–35% | Approximate | Deliveroo UAE |
| Snoonu | Qatar | Up to 19% | Legal cap | Snoonu |
| Careem Food | UAE | Exited restaurant delivery (2025) | n/a | Careem UAE |
| The Chefz | Saudi Arabia | Not published; no source reports a figure | Undisclosed | The Chefz |
| ToYou | Saudi Arabia | Not published; no source reports a figure | Undisclosed | ToYou |
| elmenus | Egypt | ~20%–25% delivery; ~10% marketplace (2021) | Reported (dated) | elmenus |
Southeast Asia
| App | Country | Commission | Basis | Full breakdown |
|---|---|---|---|---|
| GrabFood | Indonesia | ~20%–30% | Approximate | GrabFood Indonesia |
| GoFood | Indonesia | 20% | Published (partial) | GoFood Indonesia |
| GrabFood | Malaysia | ~25%–30% | Approximate | GrabFood Malaysia |
| foodpanda | Malaysia | ~20%–35% | Approximate | foodpanda Malaysia |
| GrabFood | Thailand | 30% (pickup ~5%) | Published (partial) | GrabFood Thailand |
| GrabFood | Vietnam | ~25%–30% | Approximate | GrabFood Vietnam |
| GrabFood | Philippines | ~22%–30% | Approximate | GrabFood Philippines |
| GrabFood | Singapore | ~30% | Approximate | GrabFood Singapore |
| foodpanda | Philippines | ~25%–30% | Approximate | foodpanda Philippines |
| foodpanda | Singapore | ~25%–35% | Approximate | foodpanda Singapore |
What the table doesn't include: paid promotions and ads you fund, onboarding or registration fees, tablet charges, refunds, the local VAT or sales tax you owe on the food itself, and your own delivery costs. Your signed agreement and monthly statement are always the final word. Each linked page has the full per-market detail, sources and worked example.
The legal caps, in plain terms
Three Gulf states regulate what a delivery app can charge a restaurant:
- Qatar: a decision of the committee for maximum prices (No. 3 of 2020, restated in 2022) caps commission at 19% when the app markets and delivers the order and 10% when it only markets it. No other charge is allowed on top.
- Kuwait: Ministerial Decision 109 of 2026 caps everything an app charges — commission, ads, paid placement and its own delivery — at 17% when the app delivers and 10% when the restaurant delivers, per order. The customer's delivery fee is capped at KD 1.
- Bahrain: no cap yet. MPs proposed studying a commission ceiling in July 2026.
Elsewhere there is no cap: Saudi Arabia's competition authority consulted on draft delivery guidelines in 2025 but set none, and the UAE regulates exclusivity and transparency (Ministerial Decision 32 of 2026; Dubai's September 2025 guidelines) rather than the rate itself.
Why "approximate" shows up so often
Most Gulf and Egyptian apps — talabat, HungerStation, Keeta, Deliveroo, Mrsool — don't publish a rate card. Each restaurant's rate is set in its own contract, so the figures above are pieced together from the apps' prospectuses and annual reports, restaurant-software firms' guides and the trade press, with the source and date on each linked page. Where we found nothing citable (The Chefz, ToYou, talabat Oman), we say so rather than invent a number. That honesty is the point of this index.
Method
- Sources: each app's own partner pages, prospectuses and annual reports where they publish a rate; otherwise dated restaurant-software guides, regulators and the trade press. Every figure's source and date is on its linked per-market page.
- Basis labels: published (the app states it), reported (a dated source states it), legal cap (a law sets the maximum), approximate (a range from independent sources), undisclosed (no public figure).
- Checked: 21 October 2026, building on per-market checks dated 25 September and 19 October 2026.
- Caps: stated as the legal maximum when the app delivers; your contract may be lower.
- Updates: we recheck figures when an app or regulator announces a change, and update the date at the top. Spotted a change? Tell us via the contact page.
Cite this: Menuthere, "Delivery App Commission Index 2026 (MENA + SEA)", 21 October 2026, https://menuthere.com/en/reports/delivery-app-commission-index-mena-sea
Keep your regulars commission-free
Across every market in this index, the pattern is the same: marketplaces are good at finding new customers, but paying 10%–35% every time the same customer reorders is expensive. The usual approach is to stay on the apps for discovery and move regulars to your own ordering page.
With Menuthere you get your own online ordering system for delivery, pickup and dine-in, at 0% commission. Card payments run through your own Stripe account (Lite plan and up), and the Free plan covers up to 50 orders a month. See commission-free online ordering and the full delivery app commission hub.
Keep the apps for discovery, and stop paying commission on your regulars. Prefer to talk it through?
Frequently asked questions
How much commission does talabat charge restaurants?
It varies by country and talabat doesn't publish a rate card. Qatar caps it at 19% and Kuwait at 17% by law. In the UAE, Egypt and Jordan the reported range is about 15% to 25%, and in Bahrain roughly 15% to 30%. Your rate is set in your contract.
How much does HungerStation charge restaurants in Saudi Arabia?
HungerStation doesn't publish its rate. Saudi industry guides in 2026 put it at roughly 15% to 25% of the order, and some go up to 30%, so treat these as approximate and confirm your rate in your contract.
Which Gulf countries cap delivery app commission?
Qatar caps it at 19% (10% for pickup or self-delivery) and Kuwait at 17% (10% for self-delivery), with the cap covering every fee combined. Bahrain proposed studying a cap in 2026 but hadn't passed one when we checked; Saudi Arabia and the UAE have no cap.
How much does GrabFood charge restaurants in Southeast Asia?
GrabFood's reported and published rates across Southeast Asia cluster around 22% to 30% of the order, depending on the country and plan. Each linked market page has the sourced figure and basis.
Why do so many apps show an "approximate" rate?
Most Gulf and Egyptian apps don't publish a rate card, so each restaurant's rate is set in its contract. We piece the figures together from prospectuses, annual reports, industry guides and the trade press, and label them approximate, with the source and date on each per-market page.
How often is this index updated?
We recheck figures whenever an app or regulator announces a change, and update the date at the top. The individual market pages carry their own check dates.
Sources (8)
- Each figure's primary source and access date is on its linked per-market page. The regional facts in this index come from:
- Qatar cap (19% / 10%): The Peninsula, "Ministry fixes maximum price for e-marketing and products delivery," 8 April 2020, https://www.thepeninsulaqatar.com/article/08/04/2020/Ministry-fixes-maximum-price-for-emarketing-and-products-delivery ; restated by the Ministry of Commerce and Industry (via Qatar News Agency), 12 February 2022. (accessed 21 October 2026)
- Kuwait cap (17% / 10%, all fees combined; KD 1 delivery): Kuwait Times, "New rules cap delivery fees at KD 1, limit app commissions," 14 July 2026, https://kuwaittimes.com/article/46493/kuwait/other-news/new-rules-cap-delivery-fees-at-kd-1-limit-app-commissions/ ; Ministerial Decision 109 of 2026. (accessed 21 October 2026)
- Bahrain proposed cap: Gulf Daily News, "MPs call for rules to regulate food delivery applications," 11 July 2026, https://www.gdnonline.com/Details/1400320/MPs-call-for-rules-to-regulate-food-delivery-applications (accessed 21 October 2026)
- Saudi Arabia (no cap): Argaam, "GAC seeks public input on draft to enhance competition in food delivery," 18 March 2025, https://www.argaam.com/en/article/articledetail/id/1798492 (accessed 21 October 2026)
- UAE exclusivity and transparency rules: UAE Ministry of Economy and Tourism, Ministerial Decision No. 32 of 2026, https://www.moet.gov.ae/ ; Gulf News, "Dubai cracks down on food delivery apps," 2 September 2025, https://gulfnews.com/business/retail/dubai-cracks-down-on-food-delivery-apps-with-new-rules-for-fairness-transparency-1.500253963 (accessed 21 October 2026)
- Saudi rates: Flow, "Delivery app commissions: what Saudi restaurants actually pay," 3 April 2026, https://restaurants.flownizam.com/en/blog/delivery-platform-commissions (accessed 21 October 2026)
- VAT/GST rates: UAE 5% (https://mof.gov.ae/en/public-finance/tax/value-added-tax-vat/); Saudi Arabia 15% (https://zatca.gov.sa/en/RulesRegulations/VAT/Pages/default.aspx); Bahrain 10%; Egypt 14% (https://taxsummaries.pwc.com/egypt/corporate/other-taxes); Jordan 16% GST (https://taxatlas.io/country/jordan). (accessed 21 October 2026)