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foodpanda commission · Malaysia · checked September 2026
foodpanda doesn't publish its commission in Malaysia: it offers several commission packages and shows your exact rate when you register. Public reports put it at about 20% to 35% of the order, so these figures are approximate. Restaurants that deliver only through foodpanda have been offered a lower rate.
foodpanda doesn't publish its commission in Malaysia. The range below is approximate, from two POS vendors' guides and a statement by Samenta, the SME association. Other apps and countries
The rates
Your own agreement with foodpanda sets your rate. These approximate ranges come from public sources, listed at the foot of the page.
| Order type | foodpanda delivers | What changes |
|---|---|---|
| Approximate range | ~20–35% | eats365 (June 2026): about 20–30%. Slant (2023): 25–35%. Samenta said in January 2024 that delivery apps charged merchants up to 32%. |
Card processing
foodpanda doesn't say publicly whether card payments are inside the commission.
Promotions and marketing
Charged on top. Samenta said in January 2024 that with promotions and marketing fees, delivery apps could take as much as 60% of a sale.
The calculator
Use the rates on your own foodpanda agreement if you have them. The starting values are an example, not an average.
The food subtotal, before the app's deductions.
Orders you get through foodpanda.
About the middle of the approximate 20–35%. Enter the rate in your package.
foodpanda doesn't publish one. Enter it if your statement shows a card fee.
The fixed part of the processing fee, if there is one.
Your share of promotions and sponsored listings, as a % of order value.
Regulars who'd order from your own link instead.
One RM 40 order on foodpanda
foodpanda keeps 28.0% of every order — RM 3,360 a month, or RM 40,320 a year at your volume.
The same order on your own ordering page
Moving 90 orders a month (30%) to your own link keeps RM 900 a month in your business — RM 10,800 a year.
Figures are estimates from the numbers you enter. foodpanda agreements differ by plan, location and volume, and platforms change their fees, so your foodpanda payout statement is the source of truth. The direct column assumes every order is paid by card at about 3%; cash and pay-at-counter orders cost nothing. See how direct ordering works on commission-free online ordering.
Worth knowing
Exclusivity. In September 2023 Malaysia's competition commission found foodpanda wasn't dominant and cleared it over its Preferred Partnership category, which gave a lower commission to restaurants that delivered only through foodpanda.
eats365 describes GrabFood as the market leader in Malaysia, with foodpanda second and ShopeeFood the lower-cost challenger.
Uber agreed in July 2026 to buy Delivery Hero, foodpanda's parent company, including foodpanda Malaysia. The deal is expected to close in the second half of 2027.
A foodpanda alternative for your regulars
A delivery app is a good way to be found and an expensive way to serve people who already know you. Give your regulars your own ordering link, and the commission on their orders stays in your business.
What you get with Menuthere
0% commission on every plan. Start on the free plan with 50 orders a month; Lite is $9 a month for unlimited orders and your own domain. Keep foodpanda running alongside it.
Other apps in Malaysia
| App | Commission, app delivers | Pickup | Rates are | Details |
|---|---|---|---|---|
| foodpanda | ~20–35% | — | Approximate | foodpanda in Malaysia |
| GrabFood | ~25–30% | — | Approximate | GrabFood in Malaysia |
| ShopeeFood | 30% | — | Published by the app | ShopeeFood in Malaysia |
Questions
Sources · checked September 2026
Platforms change their fees, and your own agreement decides your numbers. Spotted something out of date? Tell us on WhatsApp and we'll re-check it. Every app and country
Your own ordering website and QR menu with 0% commission on every plan. Free to start, live in minutes.