Should I charge customers for the rider's return trip?

It is your choice. The rider has to come back, so some couriers count it. Uber Direct Australia charges the return trip at 50% of the delivery fee.

• You can add a round-trip charge to your delivery fee.
• Or build the return into a distance-based fee, so customers see one price.
• A round trip matters most on long deliveries, where the rider is away longest.
• Keep the fee fair, as customers compare it with delivery apps.