Can customers track my own rider live without downloading an app?
Updated 6 October 2026
Yes. With Menuthere the customer opens a link in the browser, with no app to download, and sees a live map updated every few seconds while your own rider is on the way.
- The tracking page opens in the customer's browser, so there is nothing to download.
- The live map updates every few seconds once your own rider is on the way.
- Live tracking works with your own riders, using the riders app.
See your rider on a live map
Every order has a live status page in the customer's browser. With your own riders app the customer sees the rider's live location, and delivery orders carry 0% commission.
Next questions
Sources (1)
- Delivery management, Menuthere, read 30 September 2026
