What happens when a customer who blocked my number scans my WhatsApp QR code?
Updated 4 October 2026
They are asked whether they want to unblock your business before they can keep messaging you.
- Prompt: the customer sees a request to unblock the business.
- They stay blocked until they choose to unblock.
- You cannot message a blocked customer in the meantime.
- A customer who blocked you for a reason may not return, so do not push.
Let them order without a chat
A customer can still order from your Menuthere link without starting a WhatsApp chat, and the order reaches your dashboard.
Next questions
Sources (1)
- QR codes and short links, Meta for Developers, read 2026-10-04