Can a customer I blocked still see my WhatsApp Business profile?
Updated 2 October 2026
Yes. Your business account is visible to anyone who has your number saved, including people you blocked.
- Blocking stops their messages. It does not hide your profile or catalog from them.
- Do not post anything in your profile or Status that you would not want a blocked person to see.
- For fake orders, keep a record of the order and the number.
- Keep a note of the order details and the number before you block.
Keep a clear record of every order
Every order placed on your Menuthere menu is kept in your dashboard with who ordered and what. You can spot repeat problem orders and decide what to do about them.
Next questions
Sources (1)
- WhatsApp Help Center help page, WhatsApp Help Center, read 2026-09-30
