Why is my Zomato or Swiggy payout so much lower than my sales?

Commission is only part of it. GST on the commission, payment fees, ads, packaging and discounts you fund are deducted as well.

• Business Standard reported total deductions of 25% to over 35% of an order in 2026.
• Zomato's contract lists a service fee, a payment fee and a one-time sign-up fee, but publishes no amounts.
• Zomato can also charge for refunds caused by order rejection, delays or missing items.
• Check your payout statement line by line.