How do customers order from my WhatsApp catalog cart?

Customers browse your catalog, add items to a cart and send the cart to your business chat as a message. You then confirm it by hand.

• The cart is a list of items. It is not a checkout, so address and payment are still agreed in the chat.
• Every cart arrives as a normal message, so a busy evening means many chats to answer.
• Confirm the items, the total, the address and the payment method before you start cooking.
• Keep your catalog up to date, because the cart only holds what the catalog shows.