What do I do when WhatsApp stops working in the middle of the dinner rush?
By the Menuthere editorial team · Last updated
Check your internet first, then try another phone or the web version. Keep a second way to order, like a phone number for calls, so no order is lost.
- Test your data or Wi-Fi first. Most problems are the connection, not WhatsApp.
- Try WhatsApp Web or a second phone linked to the same account if you set one up before.
- Reply to people who call, and write the orders on paper until the chat is back.
- Tell regular customers by another route, such as your status or a call, if it lasts long.
- Plan ahead: have a second way to take orders, so a single failure does not stop the day.
A second way to take orders
Your Menuthere ordering link works on its own, without chat. Orders still reach your dashboard and partner app, which rings until someone accepts.
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Sources (2)
- Menuthere WhatsApp ordering, Menuthere, read 26 October 2026
- Menuthere online ordering, Menuthere, read 26 October 2026