Online ordering system for restaurants and takeaways in Norway

Allergen information. Under the Norwegian food-information regulation (matinformasjonsforskriften), which implements EU Regulation 1169/2011, you must make allergen information available for food that isn't prepacked, including food sold for delivery and collection. For distance (online and phone) orders the information must be available before the purchase is completed, at no extra cost, and again when the food is delivered. On Menuthere, tag the 14 allergens on each dish on every plan, including Free, and customers see them when they open the dish. Add a printed allergen sheet to delivery bags too: make one with the allergen chart maker.

Prices including MVA. Norwegian consumer-pricing rules require prices shown to consumers to include MVA and any unavoidable charges, so the price a customer sees is the price they pay. State any service, minimum-order or delivery charge clearly before checkout.

Receipts and cash registers. Norway's cash-register (kassasystem) and bookkeeping rules require a compliant receipt for sales. Menuthere records every order and its MVA so you can reconcile online sales with your cash-register and accounts; confirm your set-up with your accountant.

No card surcharges. Under the EEA payment-services rules (PSD2, in force in Norway through the EEA agreement), businesses can't add a surcharge for paying by consumer debit or credit card. Build card costs into your prices rather than adding a fee at checkout.