For Greek restaurants and takeaways
Online ordering system for restaurants and takeaways in Greece
An online ordering system lets customers order and pay on your own website, so you keep the order and the customer. Menuthere gives restaurants, tavernas and takeaways in Greece one menu for collection, delivery and table orders, with prices in euro and 0% commission on every plan. Customers searching "σύστημα online παραγγελιών εστιατόριο" or "online παραγγελίες εστιατόριο" can order straight from you.
Free plan: 50 orders a month and 0% commission. Paid plans from US$17 a month, with a 14-day free trial. Find your restaurant on Google to start.
Not on Google? Create it manually
What it does
What an online ordering system does for a Greek restaurant
It has two halves. The customer side is a mobile-friendly menu on your own link or domain: customers pick dishes, sizes and extras, choose collection or delivery, and pay by card or on collection. The kitchen side is where orders land, on a dashboard, a phone app and a kitchen printer, so staff can accept, cook and mark the order ready.
The difference from efood, Wolt or Box is who owns the customer. On an app, the platform keeps the relationship and takes a share of every order, plus 24% VAT on that share. On your own system, the customer orders from you and you see their name and number. Most Greek owners keep the apps for new customers and use their own page for regulars.
- 0% commission on every plan. Card payments go to your own Stripe account.
- Euro prices with Greece's VAT set per dish: 13% on restaurant and food service, 24% on standard-rated items.
- Collection, delivery and table orders from one menu.
What the apps charge
What efood and Wolt charge in Greece
Neither efood nor Wolt publishes its commission in Greece; each restaurant's rate is set in its contract. The figures below are approximate, from Greek press reports in 2020 and 2024. Both charge their commission plus VAT, and Greece's standard rate is 24%. We found no legal cap on delivery-app commission in Greece.
| Platform | Reported commission | Card fee | Notes |
|---|---|---|---|
| efood | About 20–30% (approximate) | Not published | Delivery Hero-owned and the dominant Greek app; 75–85% of platform orders in H1 2021 |
| Wolt | About 20–30% (approximate) | Not published | 2020 report: 24–26% plus VAT; growing share of the market |
Greek press reported in 2024 that small restaurants pay 27–30% on both efood and Wolt, while platform executives called 30% an exaggeration but said rates top 20% in some cases, such as when the platform delivers. A 2020 report put efood at 22–25% plus VAT for its own delivery and Wolt at 24–26% plus VAT. Treat these as approximate and check your own contract. Full breakdowns: efood commission in Greece and Wolt fees in Greece.
Worked example
300 orders a month at €20
A restaurant does 300 orders a month at an average of €20: €6,000 in sales. Here is what each channel costs in a month and a year. VAT on the app fees is worked out at 24%, and commission is taken at 25% (the middle of the 20–30% reported for efood and Wolt).
| Channel | Fee | VAT on fee (24%) | Total a month | A year |
|---|---|---|---|---|
| efood (~25%) | €1,500 | €360 | €1,860 | €22,320 |
| Wolt (~25%) | €1,500 | €360 | €1,860 | €22,320 |
| Your own system (Menuthere Lite + Stripe standard EEA cards) | US$17 plan + €135 card fees | No commission, so no VAT on commission | about €135 + US$17 | about €1,620 + US$204 (or US$170 on yearly billing) |
Stripe's standard rate for EEA cards is 1.5% + €0.25, so a €20 order costs €0.55 and 300 orders cost about €135 a month. If you're VAT-registered you can usually reclaim the VAT on app fees, but the commission itself is gone. Enter the rate in your own efood or Wolt contract to work out your real figure.
Greek VAT (ΦΠΑ)
Set Greece's VAT rates dish by dish
In Greece the standard VAT rate (ΦΠΑ) is 24%. Restaurant and catering services are at the 13% reduced rate, while standard-rated items, such as the app fees themselves, are at 24%. Some Greek islands carry further reduced rates, so confirm your local rate with your accountant. Menuthere lets each dish carry its own rate, so one bill can mix them.
| Line | Price (VAT included) | VAT rate | VAT inside the price |
|---|---|---|---|
| 2 × souvlaki plate (food service) | €17.00 | 13% | €1.96 |
| 1.5 litre soft drink | €3.50 | 24% | €0.68 |
| Greek salad | €4.00 | 13% | €0.46 |
| Delivery fee | €0.00 | — | €0.00 |
| Total | €24.50 | €3.10 |
In Menuthere, set the store rate to 13% for restaurant and food service, mark dishes Tax Inclusive, and give standard-rated items a 24% rate. If you deliver on some islands with reduced rates, confirm the exact rate with your accountant. Menuthere doesn't add VAT to the delivery fee line, so set your delivery fee as a VAT-inclusive amount and ask your accountant how to record it. See tax and VAT settings.
How it works
How Menuthere's online ordering system works
- 1
Find your business on Google
Menuthere pulls your name, address and photos from your Google listing. Set the currency to EUR and the timezone to Athens.
- 2
Import your menu
Upload a photo or PDF and the AI reads in the dishes and prices. Sizes, add-ons and sold-out marking are built in. Moving from GloriaFood? Import that menu directly; it closes on 30 April 2027.
- 3
Choose order types
Collection, delivery and dine-in table orders, all from one menu.
- 4
Set up payments
Cash or pay on collection on Free. Your own Stripe account for card payments, Apple Pay and Google Pay on Lite and above.
- 5
Share your link
On your Google Business Profile, Instagram bio, flyers and receipts. Print the free QR codes for the counter and tables.
- 6
Take orders
Each order rings on the partner app until someone accepts it, or switch on auto-accept. Tickets print to your kitchen printer.
Greek rules
Greek rules your online menu has to follow
Allergen information. Under Regulation (EU) No 1169/2011 on food information to consumers, the 14 major allergens must be declared. For food that isn't prepacked, including dishes sold for delivery or takeaway, the information must be available to the customer before they buy. On Menuthere, tag the 14 allergens on each dish on every plan, including Free, so customers see them when they open the dish, before the order is placed.
Prices and charges. Greek consumer rules require prices shown to customers to be clear and to include VAT. Any cover, service or minimum charge must be stated with the prices. Menuthere shows prices in euro with VAT included, and any extra charge as its own line at checkout.
The receipt. Businesses in Greece must issue an electronic receipt and report it to the tax authority (AADE) through the myDATA system. Menuthere is your ordering channel, not your fiscal recorder, so keep issuing your receipts through your registered system as usual and reconcile online orders with them.
No card surcharges. Under the EU payment services rules (PSD2), businesses in Greece can't add a surcharge for paying by standard consumer debit or credit card. Build card costs into your prices.
- Allergen information before the order (Reg EU 1169/2011)
- Prices in euro, VAT included, with any service or cover charge shown
- Issue electronic receipts and report through myDATA (AADE)
- No card surcharges (PSD2)
Service charge
A service charge is part of the price: switch the tax on
A service or cover charge that appears on the bill is part of the price of the meal and is taxed at the same VAT rate as the meal, generally 13% for restaurant and food service. Voluntary tips a customer adds freely are outside VAT.
Menuthere's optional service charge is a percentage of the food, shown at checkout as its own line that the customer can remove. If you use one in Greece, open `Settings → Payments & tax → Tips & service charge` and switch on Charge tax on the service charge so your store's rate is added to it. Tips customers add at checkout are never taxed. See tips and service charge.
Card payments
Taking card payments with Stripe in Greece
Stripe is available in Greece. Menuthere never touches your money: Stripe charges its own fee, with no setup or monthly fee on standard pricing, and Menuthere adds nothing on top. Currency conversion adds 2%, and a dispute costs €15.
| Card type | Stripe Greece rate | Per €20 order | 300 orders a month |
|---|---|---|---|
| Standard EEA cards | 1.5% + €0.25 | €0.55 | €165.00 |
| Premium EEA cards | 1.9% + €0.25 | €0.63 | €189.00 |
| UK cards | 2.5% + €0.25 | €0.75 | €225.00 |
| International cards | 3.25% + €0.25 | €0.90 | €270.00 |
Most Greek customers pay with Greek-issued, standard EEA cards. Apple Pay and Google Pay work once you switch them on in Stripe. Check the current rates on Stripe's Greece pricing page before you rely on them.
Features
Features Greek restaurants use most
One ordering website
Collection, delivery and table orders. Scheduled orders and pre-orders on Lite, so customers can order dinner at lunchtime. Minimum order value and a free-delivery threshold at checkout.
QR table ordering
Diners order from the table and a second round joins the open bill. Print the free QR codes for every table.
Delivery zones and riders
Basic zones on every plan; zones priced by area and distance fees on Lite and above. Your own rider app for iPhone and Android with live tracking for customers on Pro. You assign each order to a rider with one tap.
Card payments
Through your own Stripe account (Lite and above); Stripe pays you directly. Apple Pay and Google Pay if you switch them on in Stripe. See online payments.
Allergens and nutrition
Tag the 14 allergens and add calories on every dish, on every plan including Free, so the information is on the menu before the order.
Repeat orders
Coupons and Google menu sync (Lite), loyalty points (Pro), and kitchen tickets to your kitchen printer so regulars are served fast.
Compared
Online ordering systems in Greece compared
Prices from each provider's public page, read in October 2026. Check them before you sign, as offers change.
| System | Monthly price | Commission | Card fees | Contract |
|---|---|---|---|---|
| Menuthere | Free US$0 (50 orders a month); Lite US$17; Pro US$39 | 0% on every plan | Your own Stripe (1.5% + €0.25 EEA cards) | Month to month |
| Square Online | Free €0; paid plans billed monthly or annually | None | Per-card processing fee via Square | Plans billed annually or monthly |
| Flipdish | Website from about €49 a month, ex VAT, per site | Flipdish fees per order; rate not published | Flipdish only; you can't use your own processor | 12-month term, renews automatically |
Verify each provider's current Greek pricing directly, as public prices vary by region and offer. For a longer, fairer list, see the best online ordering systems in Greece.
Plans
Menuthere plans, 0% commission
| Plan | Price | Best for |
|---|---|---|
| Free | US$0 forever | Testing direct ordering. 50 orders a month, then the menu is view-only until the 1st. QR codes, unlimited items, basic delivery zones |
| Lite | US$17 a month | Most Greek restaurants and takeaways. Unlimited orders, your own domain, Stripe card payments, scheduled orders, table booking, advanced delivery zones, coupons, no “Ordering by Menuthere” badge |
| Pro | US$39 a month | Busy sites. Loyalty, rider app, several outlets, POS integration (no charge for a POS we already integrate with; a set-up fee for a new one), advanced analytics |
| Branded App | US$99 a month | Your own Android and iOS app: everything in Pro, Apple and Google store fees included |
Billed in US dollars; your bank converts it to euro (roughly €16 for Lite and €36 for Pro at current rates). Lite and Pro have a 14-day free trial: a card is needed to start, and nothing is charged until it ends. Month to month; pay yearly and get 2 months free. See full pricing.
Go live
Seven steps to go live this week
- 1
Claim your Google Business Profile
If you haven't already. Customers find you there first.
- 2
Create your Menuthere account
Pull in your Google details and set the currency to EUR.
- 3
Import your menu
Check every price includes VAT, then set 13% on restaurant and food service and 24% on standard-rated drinks.
- 4
Tag the 14 allergens
On every dish, so the information is there before the order.
- 5
Set collection and delivery
Collection times, delivery zones, a minimum order and a free-delivery threshold.
- 6
Connect Stripe
For card payments, or start with cash on collection.
- 7
Tell your regulars
Add the link to Google, Instagram and Facebook, and put a QR sticker in every app bag. A small direct-order perk, such as 10% off over €20, is a coupon on Lite.
Questions owners ask
Answered, plainly.
Sources (7) · checked 2026-10-25
- Stripe Greece pricing · Stripe, 25 October 2026
- VAT rules and rates · Your Europe (European Union), 25 October 2026
- myDATA (electronic books and receipts) · AADE (Independent Authority for Public Revenue), 25 October 2026
- Regulation (EU) No 1169/2011 on food information to consumers · EUR-Lex, 25 October 2026
- Delivery: οι μυστικές πτυχές του κλάδου (reported commission, 2024) · Powergame.gr, June 2024
- Wolt merchant fees and commissions explained (Greece) · Wolt, 25 October 2026
- Menuthere pricing · Menuthere, 25 October 2026
Start your Greek ordering page
Start from your Google listing and Menuthere builds your store in minutes. Free for 50 orders a month, 0% commission, with a 14-day free trial on paid plans. Prefer a walkthrough? Book a demo.
