Online ordering system for restaurants and takeaways in Sweden

Allergen information. Under EU Regulation 1169/2011, as applied in Sweden by Livsmedelsverket (the National Food Agency), the 14 allergens must be declared for food that isn't prepacked. For distance selling — online and phone orders — the information has to be available to the customer before the purchase is completed, at no extra cost, and again when the food is delivered. On Menuthere, tag the 14 allergens on each dish on every plan, including Free, so the written information is on the menu before the order. Add a printed allergen sheet to delivery bags with the allergen chart maker.

Prices including moms. Swedish price-marking rules require prices shown to consumers to include VAT (moms) and to be clear and correct. Any service, packaging or delivery charge should be stated alongside the price so the customer sees the full amount before ordering.

Receipts and the cash register. Swedish law requires most businesses selling against cash or card to use an approved cash register (kassaregister) and to offer the customer a receipt for every sale. Keep your point-of-sale and bookkeeping in line with Skatteverket's rules; Menuthere's order records sit alongside, not instead of, your kassaregister.

No card surcharges. Under the EU payment services rules (PSD2), businesses in Sweden can't add a surcharge for paying by consumer debit or credit card. Build card costs into your prices.