For Dutch restaurants and takeaways
Online ordering system for restaurants and takeaways in the Netherlands
An online ordering system lets customers order and pay on your own website, so you keep the order and the customer. Menuthere gives restaurants, takeaways and cafés in the Netherlands one menu for collection, delivery and table orders, with prices in euro and 0% commission on every plan.
Free plan: 50 orders a month and 0% commission. Paid plans from US$17 a month. Find your restaurant on Google to start.
Not on Google? Create it manually
What it does
What an online ordering system does for a Dutch takeaway
It has two halves. The customer side is a mobile-friendly menu on your own link or domain: customers pick dishes, sizes and extras, choose collection or delivery, and pay by card or on collection. The kitchen side is where orders land, on a dashboard, a phone app and a kitchen printer, so staff can accept, cook and mark the order ready.
The difference from Thuisbezorgd.nl or Uber Eats is who owns the customer. On an app, the platform keeps the relationship and takes a share of every order. On your own system, the customer orders from you and you see their name and number. Most Dutch owners keep the apps for new customers and use their own page (an *online bestelsysteem*) for regulars.
- 0% commission on every plan. Card payments go to your own Stripe account.
- Euro prices with Dutch VAT set per dish: 9% on food, 21% on alcohol and some drinks.
- Collection, delivery and table orders from one menu.
What the apps charge
What Uber Eats and Thuisbezorgd.nl charge in the Netherlands
Published or reported rates, checked in September and October 2026. Uber Eats adds 21% VAT to its fees; Thuisbezorgd.nl doesn't publish its rates. We found no legal cap on delivery-app commission in the Netherlands.
| Platform | They deliver | You deliver or collection | Joining fee |
|---|---|---|---|
| Uber Eats | 30% (33% on Uber One orders) | 14% (12% on Uber One orders); 14% pickup | €400 activation fee, once |
| Thuisbezorgd.nl | 30% (reported, 2022–2023) | 14% (since July 2022) + €0.21 per order | No sign-up cost, plus admin costs set at sign-up |
Thuisbezorgd.nl (a Just Eat Takeaway brand) doesn't publish its commission; the figures above come from Dutch press reports of its own statements, so check your agreement. Full breakdowns: Uber Eats commission in the Netherlands and Thuisbezorgd.nl commission in the Netherlands.
Worked example
300 orders a month at €25
An Amsterdam takeaway does 300 orders a month at an average of €25: €7,500 in sales. Here is what each channel costs in a month and a year. VAT on the Uber Eats fee is worked out at 21%.
| Channel | Fee | VAT on fee (21%) | Total a month | A year |
|---|---|---|---|---|
| Uber Eats delivers (30%) | €2,250 | €472.50 | €2,722.50 | €32,670 |
| Uber Eats, you deliver (14%) | €1,050 | €220.50 | €1,270.50 | €15,246 |
| Thuisbezorgd.nl delivers (30% + €0.21) | €2,250 + €63 | No VAT published on fee | about €2,313 | about €27,756 |
| Your own system (Menuthere Lite + Stripe standard EEA cards) | US$17 plan + €168.75 card fees | No commission, so no VAT on commission | about €168.75 + US$17 | about €2,025 + US$204 (or US$170 on yearly billing) |
Stripe's standard rate for EEA cards is 1.5% + €0.25, so a €25 order costs €0.625. If you're VAT-registered you can usually reclaim the VAT on app fees, but the commission itself is gone.
Dutch VAT
Set the Netherlands' VAT rates dish by dish
The Dutch standard VAT (btw) rate is 21%, and a 9% reduced rate applies to food. Hot and cold food in hospitality is generally 9%, while alcoholic drinks and some other items are 21%. Menuthere lets each dish carry its own rate, so one bill can mix them. Set your VAT per dish.
| Line | Price (VAT included) | VAT rate | VAT inside the price |
|---|---|---|---|
| 2 × shoarma box (food) | €24.00 | 9% | €1.98 |
| 1 × beer | €3.50 | 21% | €0.61 |
| Delivery fee | €3.00 | set per store | — |
| Total | €30.50 | €2.59 |
In Menuthere, set the store rate to 9%, mark dishes Tax Inclusive and give alcohol and standard-rated drinks a 21% rate. Menuthere doesn't add VAT to the delivery fee line, so set your delivery fee as a VAT-inclusive amount and ask your accountant how to record it. A combination deal that mixes 9% food and 21% drink at one price has to be split between the two rates. See tax and VAT settings.
How it works
How Menuthere's online ordering system works
- 1
Find your business on Google
Menuthere pulls your name, address and photos from your Google listing. Set the currency to EUR and the timezone to Amsterdam.
- 2
Import your menu
Upload a photo or PDF and the AI reads in the dishes and prices. Sizes, add-ons and sold-out marking are built in. Moving from GloriaFood? Import that menu directly; it closes on 30 April 2027.
- 3
Choose order types
Collection, delivery and dine-in table orders, all from one menu.
- 4
Set up payments
Cash or pay on collection on Free. Your own Stripe account for card payments, Apple Pay and Google Pay on Lite and above.
- 5
Share your link
On your Google Business Profile, Instagram bio, flyers and receipts. Print the free QR codes for the counter and tables.
- 6
Take orders
Each order rings on the partner app until someone accepts it, or switch on auto-accept. Tickets print to your kitchen printer.
Dutch rules
Dutch rules your online menu has to follow
Allergen information. Under EU Regulation 1169/2011, as enforced in the Netherlands by the NVWA, you must make allergen information available for food that isn't prepacked, including food sold for delivery and collection. For distance (online and phone) orders the information must be available before the purchase is completed, at no extra cost, and again when the food is delivered. On Menuthere, tag the 14 allergens on each dish on every plan, including Free, and customers see them when they open the dish. Add a printed allergen sheet to delivery bags too: make one with the allergen chart maker.
Prices including VAT. Dutch and EU consumer rules require prices shown to consumers to include VAT (btw) and any unavoidable charges, so the price a customer sees is the price they pay. State any service, minimum-order or delivery charge clearly before checkout.
No card surcharges. Under the EU payment services rules (PSD2), businesses in the Netherlands can't add a surcharge for paying by consumer debit or credit card. Build card costs into your prices rather than adding a fee at checkout.
- Allergen information before the order and at delivery
- Prices in euro, VAT (btw) included
- No card surcharges under EU PSD2
Card payments
Taking card payments with Stripe in the Netherlands
Stripe is available in the Netherlands, so customers pay by card into your own Stripe account. Menuthere never touches your money. Stripe charges its own fee, with no setup or monthly fee on standard pricing, and Menuthere adds nothing on top. Currency conversion adds 2%.
| Card type | Stripe Netherlands rate | Per €25 order | 300 orders a month |
|---|---|---|---|
| Standard EEA cards | 1.5% + €0.25 | €0.63 | €187.50 |
| Premium EEA cards | 1.9% + €0.25 | €0.73 | €217.50 |
| UK cards | 2.5% + €0.25 | €0.88 | €262.50 |
| International cards | 3.25% + €0.25 | €1.06 | €318.75 |
Most Dutch customers pay with standard EEA cards. Apple Pay and Google Pay run through Stripe at the same card rates once you switch them on. Confirm current rates on Stripe's Netherlands pricing page before you sign.
Features
Features Dutch takeaways use most
One ordering website
Collection, delivery and table orders. Scheduled orders and pre-orders on Lite, so customers can order Friday's dinner at lunchtime. Minimum order value and a free-delivery threshold at checkout.
QR table ordering
Diners order from the table and a second round joins the open bill. See table ordering.
Delivery zones and riders
Basic zones on every plan; zones priced by area and distance fees on Lite and above. Your own rider app for iPhone and Android with live tracking for customers on Pro. You assign each order to a rider with one tap.
Card payments
Through your own Stripe account (Lite and above); Stripe pays you directly. Apple Pay and Google Pay if you switch them on in Stripe. See online payments.
Allergens and nutrition
Tag the 14 allergens and add calories on every dish, on every plan including Free, so the information is on the menu before the order.
Repeat orders
Coupons and Google menu sync (Lite), loyalty points (Pro), and WhatsApp ordering on your own number with automatic order updates (Pro; Meta charges about €0.014 per update).
Compared
Online ordering systems in the Netherlands compared
Prices from each provider's public page, read in October 2026. Check them before you sign, as offers change.
| System | Monthly price | Commission | Card fees | Contract |
|---|---|---|---|---|
| Menuthere | Free US$0 (50 orders a month); Lite US$17; Pro US$39 | 0% on every plan | Your own Stripe (1.5% + €0.25 EEA cards) | Month to month |
| Square Online | Free €0; Plus €29; Premium €89 (billed monthly) | None | Stripe-style per-card fee via Square | Plans billed annually or monthly |
| Deliverect Orders (formerly order-and-pay tools) | Quoted per site; not published | Per-order or module fees; rate not published | Through its partners; check your plan | Contract per quote |
Prices and terms change often; Deliverect quotes per restaurant rather than publishing a public price. For a longer, fairer list, see the best online ordering systems in the Netherlands.
Plans
Menuthere plans, 0% commission
| Plan | Price | Best for |
|---|---|---|
| Free | US$0 forever | Testing direct ordering. 50 orders a month, then the menu is view-only until the 1st. QR codes, unlimited items, basic delivery zones |
| Lite | US$17 a month | Most Dutch takeaways. Unlimited orders, your own domain, Stripe card payments, scheduled orders, table booking, advanced delivery zones, coupons, no “Ordering by Menuthere” badge |
| Pro | US$39 a month | Busy sites. WhatsApp Business API on your own number, loyalty, rider app, several outlets, POS integration (no charge for a POS we already integrate with; a set-up fee for a new one), advanced analytics |
| Branded App | US$99 a month | Your own Android and iOS app: everything in Pro, Apple and Google store fees included. See Branded App |
Billed in US dollars; your bank converts it to euro (Lite is roughly €16 and Pro roughly €36 a month at current rates). Lite and Pro have a 14-day free trial: a card is needed to start, and nothing is charged until it ends. Month to month; pay yearly and get 2 months free. See full pricing.
Go live
Seven steps to go live this week
- 1
Claim your Google Business Profile
If you haven't already. Customers find you there first.
- 2
Create your Menuthere account
Pull in your Google details and set the currency to EUR.
- 3
Import your menu
Check every price includes VAT, then set 9% on food and 21% on alcohol and standard-rated drinks.
- 4
Tag the 14 allergens
On every dish, so the information is there before the order.
- 5
Set collection and delivery
Collection times, delivery zones, a minimum order and a free-delivery threshold.
- 6
Connect Stripe
For card payments, Apple Pay and Google Pay, or start with cash on collection.
- 7
Tell your regulars
Add the link to Google, Instagram and Facebook, and put a QR sticker in every app bag. A small direct-order perk, such as 10% off over €25, is a coupon on Lite.
Questions owners ask
Answered, plainly.
Sources (12) · checked 2026-10-25
- VAT rates in the Netherlands (btw) · Belastingdienst, 25 October 2026
- VAT rates applied in EU member states · European Commission, 25 October 2026
- Regulation (EU) No 1169/2011 on food information to consumers (allergens, distance selling) · EUR-Lex, 25 October 2026
- Allergen information for consumers · NVWA, 25 October 2026
- PSD2: surcharging ban on consumer card payments · European Commission, 25 October 2026
- Stripe Netherlands pricing · Stripe, 25 October 2026
- Square Online plans (Netherlands) · Square, 25 October 2026
- Deliverect ordering and pricing · Deliverect, 25 October 2026
- Uber Eats pricing (Netherlands) · Uber Eats, 26 September 2026
- Thuisbezorgd.nl commission, reported (Emerce, De RestaurantKrant, Frituurwereld, EenVandaag, Entree Magazine, 2022–2025) · Dutch trade press, 2022–2025
- Thuisbezorgd.nl general terms and conditions for partners (in Dutch) · Thuisbezorgd.nl, version of 1 November 2024
- Menuthere pricing · Menuthere, 25 October 2026
Start your Dutch ordering page
Start from your Google listing and Menuthere builds your store in minutes. Free for 50 orders a month, 0% commission, with a 14-day free trial on Lite and Pro. Prefer a walkthrough? Book a demo.
