Online ordering system for restaurants and takeaways in Austria

Allergen information. Under the Austrian Allergeninformationsverordnung, which implements the EU food-information rules (LMIV), you must give allergen information for food that isn't prepacked, including food sold for delivery or collection. It can be in writing or given orally with a written note of who to ask, but for online orders a written statement on the menu is the clean way to meet it. On Menuthere, tag the 14 allergens on each dish on every plan, including Free, and customers see them when they open the dish. Add a printed allergen sheet to delivery bags too: make one with the allergen chart maker.

Prices including VAT. Austrian price-display rules require consumer prices to be shown as the final gross amount, including VAT and any fixed extra charges. The price a customer sees on your ordering page must be the price they pay.

Cash register and receipts. Austria's Registrierkassenpflicht requires most businesses over the turnover thresholds to use a tamper-proof electronic cash register (Registrierkasse) and to give every customer a receipt (Belegerteilungspflicht). Online card orders still have to flow into your register and your accounts, so plan how Menuthere orders reach your till system and your bookkeeper.

No card surcharges. Under the EU payment services rules (PSD2), businesses can't add a surcharge for paying by standard consumer debit or credit card. Build card costs into your prices.