Can I send bulk messages from the normal WhatsApp app?
Updated 3 October 2026
No. WhatsApp says its products are not intended for bulk or automated messaging, and both have always been against its Terms of Service.
- WhatsApp says it takes legal action against companies that offer bulk or automated messaging services.
- Broadcast lists on the Business app reach only people who saved your number.
- Business broadcasts and the API are the official ways to message many customers.
- Message customers who agreed to hear from you. Ask before you send offers.
Send offers the approved way
Menuthere sends broadcasts, comeback messages and automatic order updates through the WhatsApp Business API on your own number, so you are not using unofficial bulk tools.
Next questions
Sources (2)
- About bulk messaging and automated messaging, WhatsApp Help Center, read 2026-09-30
- About broadcast lists, WhatsApp Help Center, read 2026-09-30