Can I send WhatsApp offers to a phone list I bought?
Updated 6 October 2026
No. WhatsApp's business policy lets you contact only people who gave you their number and agreed to get messages from you. A bought list does not meet that.
- You need two things for each person: they gave you their number, and they opted in to messages from you.
- The policy makes no allowance for bought, rented, scraped or third-party lists.
- Build your own list from people who ordered, scanned your QR code or asked to hear from you.
- Say clearly what they will receive, such as offers or order updates, and give an easy way to opt out.
- The policy page was last updated on 23 September 2026.
Build a list of customers who really ordered
Customers who order from your own Menuthere link or message your WhatsApp number become a list you own. Broadcasts and comeback messages go out on your own number to people who actually ordered.
Next questions
Sources (1)
- WhatsApp Business messaging policy, WhatsApp Business policy, read 6 October 2026
