Can I add a tip to online orders?
By the Menuthere editorial team · Updated
Yes. You can add a tip line to your own online ordering, with suggested percentages (say 10%, 15%, 20%) or a custom amount the customer chooses at checkout. The tip is added to the order total and the whole payment lands in your account, so you keep 100% of the tip — Menuthere takes 0% commission, and only your card gateway's own fee applies to the charged total. How tips are shared with staff is your own policy. Updated October 2026.
- You can show suggested tip percentages or let the customer enter a custom tip amount at checkout.
- The tip is added to the order total and the full payment goes to your account.
- Menuthere takes 0% commission on the order or the tip; you keep 100% of it.
- Only your card gateway's processing fee applies to the charged total (order + tip), paid to the gateway.
- How you split tips with staff is your own policy and payroll process, not something Menuthere controls.
Keep 100% of every tip
Menuthere lets you turn on a tip line for your online and QR orders, with preset percentages or a custom amount. The tip rides on the order into your own account at 0% commission, so none of it is lost to a marketplace cut.
How do tips work on online orders?
At checkout you can present suggested tip percentages or let the customer type a custom amount, and the chosen tip is added to the order total before payment. Because the order is on your own channel, the whole amount — food, tax and tip — is charged to the customer and settled into your account. You then share tips with staff under your own policy. On a marketplace, by contrast, the platform's commission can eat into what reaches you.
| Your own ordering (Menuthere) | Delivery marketplace | |
|---|---|---|
| Tip line | You choose to show it | Platform controls it |
| Commission on the order | 0% | 15%–30% |
| Who the money reaches | Your account | Paid out by the platform |
| Fee on the charged total | Card gateway fee only | Platform fees + processing |
Do I keep 100% of the tip?
On your own Menuthere ordering, yes — Menuthere charges 0% commission on the order and takes no cut of the tip, so the full tip reaches your account. The only deduction on the charged total is your card payment gateway's own processing fee, which applies to any card transaction and goes to the gateway, not to Menuthere. How that tip is then distributed among staff is your own decision and payroll process.
Should I prompt for tips on online orders?
It's your call. Many US takeouts and cafés show a tip prompt on pickup and delivery orders, which can lift staff earnings, while others keep checkout simple and leave it off. With Menuthere you can turn the tip line on or off and set your own suggested percentages, so you can test what fits your customers without losing any of it to commission.
Who this is a good fit for
- US restaurants, cafés and takeouts that want a tip option on their own online and QR orders.
- Owners who want 100% of tips to reach them and their staff with no marketplace cut.
- Places that set their own tip suggestions and their own staff tip-sharing policy.
Who this is not for
- Owners who don't want to prompt for tips at all — you can simply leave the tip line off.
- Businesses needing automated payroll tip distribution: pair your ordering tool with your payroll or accountant.
Common follow-up questions
Does Menuthere take a cut of tips?
No. Menuthere charges 0% commission on the order and takes nothing from the tip. The full tip reaches your account; only your card gateway's processing fee applies to the charged total (order plus tip), and that goes to the gateway.
Can customers choose their own tip amount?
Yes. You can show suggested percentages such as 10%, 15% or 20%, and also let the customer enter a custom amount at checkout. The chosen tip is added to the order total before payment.
How are tips shared with my staff?
That's set by your own tip-sharing policy and payroll process. Menuthere passes the full tip into your account; how you then distribute it among staff is up to you and your local rules.
Read next
Sources (1)
- Menuthere pricing — 0% commission on orders and tips, Menuthere, read 25 October 2026