How do I pause WhatsApp orders for a short break?
By the Menuthere editorial team · Last updated
Tell customers when you will be back, switch on an away message, and answer the queued chats in order when you return.
- Pick a fixed break time and say it: orders pause 3 to 4 pm, back at 4.
- Set an away message in the Business app so people get an automatic reply.
- Put a short line on your status or profile so regular customers know ahead.
- When you return, answer the oldest chat first and tell each customer their time.
- If the break is rare, such as a power cut, send one message to people already waiting.
Stop an item without stopping orders
On your Menuthere menu you can mark dishes out of stock in seconds. Customers see what is available and place orders that can be made.
Next questions
Sources (2)
- Menuthere WhatsApp ordering, Menuthere, read 26 October 2026
- Menuthere online ordering, Menuthere, read 26 October 2026