What do I reply when a customer asks if I'm open on WhatsApp?

Reply in one line with today's hours and the next time you take orders. Save it as a quick reply so you can send it in seconds.

• Write: Yes, we are open until 10 pm tonight. Order here and we will confirm in a few minutes.
• If you are closed, say when you open and when orders start.
• Set the hours in your Business profile so customers see them before they ask.
• Add holiday hours as soon as you know them.
• If you use an away message, make sure its hours match the profile.