The 10 best online ordering systems for restaurants in Hong Kong.
Restaurants in Hong Kong take orders on their own websites, apps and tables through local and regional systems such as Eats365, Aigens and iCHEF. Of the 9 systems compared here besides Menuthere, 1 says it takes no commission on orders and 2 have a free plan; the rest charge a monthly fee or quote per restaurant.
Menuthere publishes this list and makes one of the systems on it (number 4). Every figure comes from the companies' own pages, dated and listed on each system's page. How we ranked them is at the foot of the page.
At a glance
10 systems, and who each one is best for.
1Eats365Asia-Pacific restaurants and multi-brand groups that want an iPad POS, their own ordering website, QR ordering and delivery-app orders in one systemFree plan · from $25/mo
2AigensRestaurant chains and hospitality groups in Hong Kong and Southeast Asia that want QR, kiosk and app ordering tied into their existing POS, payments and loyaltyQuote only
3iCHEFTaiwan and Hong Kong restaurants that want an iPad POS with their own ordering website, QR table ordering and delivery-app orders in one systemFrom $1,950/mo
4MenuthereRestaurants in Hong Kong that want their own ordering page with 0% commission and a free planFree plan · from $9/mo
5GingersoftHong Kong restaurants and chains that want a local POS with QR table ordering, delivery-app orders, membership and queuing from one vendorQuote only
6OddleRestaurants in Singapore, Malaysia and Hong Kong that want a branded delivery and takeaway webstore, managed riders, reservations and guest marketing in one systemFrom $300/mo
7qlubSit-down restaurants, cafés and hotels in the Gulf that want guests to order and pay at the table by QR code, linked to their POSQuote only
8CaterlordHong Kong restaurants and chains that want a cloud POS with QR ordering, kiosks, self-checkout and delivery-app orders in one systemQuote only
9DimPOSSmall and mid-sized Hong Kong restaurants that want a POS with QR table ordering, local wallet payments and Dianping promotion from one supplierQuote only
10OdooRestaurants that want QR ordering, kiosks and kitchen screens in a POS linked to full accounting and inventory, and can manage a more involved setupFree plan · from $31.10/mo
Side by side
Price, commission and features, all 10 compared.
“—” means the company doesn't publish it. Menuthere's plan for each feature is shown next to it.
Online ordering systems for restaurants in Hong Kong, compared
Not published. The pricing page lists subscription fees only and shows no per-order commission.
Not published
No percentage commission in Taiwan, but online orders are billed in order-volume plans (a NT$0 trial plan, then 500 orders from NT$600 a month), and online card orders carry an order processing rate. In Hong Kong the Online Store has no monthly fee, but card-paid orders carry an order processing fee (the Stripe rate of 3.5% + HK$2.35 includes a 0.1% iCHEF fee); orders paid in cash at the counter carry none.
0%
Not published.
Usage fee on online orders: on the Singapore All Access plan, the first S$3,000 of orders a month are included and a 6.5% usage fee applies on basket size after that (pricing page). Oddle's Singapore help centre lists 10% of the food (after discounts, before GST) as the standard Oddle Shop usage fee, with card processing on the food included.
Not published
Not published
2.98% self-pickup fee on online orders (DTSPP listing, which does not say whether it includes card processing); other rates not published
0%
Contract
Annual or monthly plans (annual billing is cheaper)
Not published on Aigens' site. The Easy Order & Pay Solution package on Hong Kong's DTSPP has a 24-month contract.
Taiwan: POS contract plans (the entry plan renews monthly). Online-ordering plans are bought by the month inside the POS contract and are not refunded or downgraded once bought; the QR ordering FAQ says that add-on has no lock-in and no setup fee. Hong Kong: iCHEF promises two months' notice of price changes; POS subscriptions keep their price until renewal, and the Online Store terms run to the end of each calendar year and renew automatically for a year.
Month to month; 7-day free trial on Lite and Pro
Not published (plans are labelled per year on the pricing page).
1-year commitment when billed monthly; annual billing is cheaper (S$2,400 a year in Singapore).
—
Not published on Caterlord's site. The DTSPP packages are 24-month plans.
Not published on DimOrder's site. On the DTSPP listing the base package includes a 24-month subscription plan, and the Meituan Dianping package is priced per year.
Billed yearly or monthly. Monthly billing is only for cloud hosting (Odoo Online or Odoo.sh), and yearly billing is cheaper.
Own ordering website
Yes
Yes
Yes
Yes
Not published
Yes
Not published
Not published
Yes
Yes
QR table ordering
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Pickup
Yes
Yes
Yes
Yes
Yes
Yes
Not published
Yes
Yes
Yes
Delivery orders
Yes
Yes
Yes
Yes
Yes
Yes
Not published
Yes
Yes
Yes
Your own drivers
Not published
Not published
Not published
Yes · Pro
Not published
Yes
Not published
Not published
Not published
Not published
Scheduled orders
Yes
Yes
Yes
Yes · Lite
Not published
Yes
Not published
Yes
Not published
Yes
Online payments
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
POS
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes
Loyalty
Yes
Yes
Yes
Yes · Pro
Yes
Yes
Yes
Yes
Yes
Yes
Marketing tools
Yes
Yes
Yes
Yes · Lite
Yes
Yes
Yes
Yes
Yes
Yes
WhatsApp ordering or updates
Not published
Not published
Not published
Yes
Yes
Not published
Not published
Not published
Not published
Yes
Branded app
Not published
Yes
Not published
Yes · Enterprise
Yes
Not published
Not published
Not published
Not published
Not published
Delivery-app integration
Yes
Yes
Yes
No
Yes
Not published
Not published
Yes
Not published
Yes
Multiple locations
Yes
Yes
Yes
Yes · Pro
Yes
Yes
Not published
Yes
Not published
Yes
Menu translation
Yes
Yes
Yes
Yes · Lite
Not published
Not published
Not published
Not published
Not published
Yes
Reservations
Yes
Not published
Yes
Yes · Lite
Not published
Yes
Not published
Not published
Not published
Yes
Where Menuthere fits in Hong Kong
Your own ordering page, without paying commission.
0% commission on every plan: your customers' orders are yours in full.
Free to start, with 50 orders a month. Lite is $9 a month for unlimited orders and your own domain.
Your own ordering website, QR menus and table ordering, with a partner app that rings until you accept each order.
Pro adds WhatsApp order updates on your own number, loyalty points and your own delivery riders.
Online card payments aren't available in Hong Kong yet: customers pay cash, on delivery or at pickup, and card payments are planned.
Asia-Pacific restaurants and multi-brand groups that want an iPad POS, their own ordering website, QR ordering and delivery-app orders in one system
Eats365 is an iPad restaurant POS from Hong Kong, with online ordering sold as add-on modules: a Branded Online Store website, QR scan-to-order and the Eats365 Marketplace. It sells to restaurants in Asia-Pacific and North America, from single cafes to multi-brand groups. It charges a monthly subscription per licence: Biz-Lite is free, paid plans start at USD 25 a month on annual billing, and modules cost extra.
Price
Free plan · from $25/mo
Commission
Not published. The pricing page lists subscription fees only and shows no per-order commission.
Online payments
The restaurant links an integrated payment gateway in the Merchant Portal. Gateways documented for the Branded Online Store include Eats365's own 365pay aggregator (Eats365 partners with Adyen for it), Global Payments and KPay in Japan. Cash on pickup and cash on delivery can also be allowed.
Has a free Biz-Lite plan for small merchants focused on online ordering. Paid plans are published and start at USD 25 a month on annual billing (Eats365 pricing page).
The Branded Online Store takes pickup, delivery, catering and QR dine-in orders plus reservations. Orders sync to the POS and kitchen display (Eats365 Knowledge Base).
Eats365 Biz collects orders from third-party delivery platforms, the Branded Online Store and the Eats365 Marketplace on one Android device (Eats365 Biz page).
The Branded Online Store has no published price: it is not on the pricing page and licences are bought through the sales team. Loyalty, reservations and gift cards are also 'Contact Us' (Eats365 pricing page, Eats365 Knowledge Base).
The online store only works when paired with an Eats365 POS, Biz or Biz Lite. Scan-to-Order (BYOD) and reservations each need a separate licence (Eats365 Knowledge Base).
Delivery on the online store is available only in some countries and regions (Eats365 Branded Online Store page).
Restaurant chains and hospitality groups in Hong Kong and Southeast Asia that want QR, kiosk and app ordering tied into their existing POS, payments and loyalty
Aigens is a Hong Kong company that sells QR and mobile ordering, self-service kiosks, POS, payments (Aigens Pay), loyalty and system integrations to restaurants, chains, food courts, hotels and other F&B operators, mainly in Asia-Pacific. Guests order from their own phones for dine-in, takeaway, delivery or catering, through a web page, the brand's own app, or WeChat and Alipay mini-programs. Prices are not published: Aigens says it uses subscription pricing that scales with features, locations and usage, quoted after a sales consultation.
Price
Quote only
Commission
Not published
Online payments
Guests pay on their phone or at the cashier. Aigens Pay, Aigens' own payment service, uses Adyen for Platforms and was listed in 2024 as available in Singapore and Hong Kong; it takes cards, local QR payments (AlipayHK, GrabPay) and e-wallets (Apple Pay, Google Pay, Samsung Pay). Aigens also connects other gateways: its 2024 integrations page showed 2C2P, Adyen, AsiaPay, eGHL, iPay88, Midtrans, Razer, Ksher, QFPay, Stripe, Octopus and PayMe among others. Its WeChat mini-program ordering takes WeChat Pay.
Guests can order from any phone browser with no app download, from the restaurant's own app, or from WeChat and Alipay mini-programs, for dine-in, takeaway, delivery and catering, including advance orders (Aigens Mobile Ordering page; Honeymoon Dessert press release, March 2026).
Links to the rest of the restaurant's systems: Aigens lists 30+ POS integrations plus payment gateways, delivery platforms (such as foodpanda, Deliveroo, Uber Eats and Grab), kitchen display systems and hotel PMS, and Mobile Ordering can also run stand-alone (Aigens home, Mobile Ordering and Integrations pages).
Aigens says it serves 7,000+ stores, holds PCI-DSS, ISO 27001 and ISO 27701 certifications, and offers a 99.9% uptime SLA and a 15-minute response time on support tickets (Aigens home page).
No published prices: Aigens quotes after a sales consultation, and its Mobile Ordering FAQ answers the price question with "Please contact us for an estimate" (Aigens home and Mobile Ordering pages).
No self-serve sign-up: the site's way in is to book a demo with Aigens (Aigens home page).
Its package on Hong Kong's DTSPP funding programme is listed at HKD 22,000 to HKD 100,000 with a 24-month contract (Cyberport solution list).
Taiwan and Hong Kong restaurants that want an iPad POS with their own ordering website, QR table ordering and delivery-app orders in one system
iCHEF is an iPad POS for restaurants from Taiwan, owned by 91APP since December 2025. Its Online Store add-on gives a restaurant its own ordering website for takeaway, QR table ordering and reservations, with every order going into the POS. It sells to independent restaurants and chains in Taiwan and Hong Kong for a monthly POS fee (from NT$1,950 in Taiwan, HKD 888 in Hong Kong); in Taiwan online ordering is billed by order volume, and online card payments carry processing fees.
Price
From $1,950/mo
Commission
No percentage commission in Taiwan, but online orders are billed in order-volume plans (a NT$0 trial plan, then 500 orders from NT$600 a month), and online card orders carry an order processing rate. In Hong Kong the Online Store has no monthly fee, but card-paid orders carry an order processing fee (the Stripe rate of 3.5% + HK$2.35 includes a 0.1% iCHEF fee); orders paid in cash at the counter carry none.
Online payments
Taiwan: 91APP Pay for online cards (Visa, Mastercard, JCB) and Apple Pay, plus LINE Pay; the NewebPay online card service ended on 14 September 2026. Hong Kong: Allinpay (cards, WeChat Pay, Alipay), set up through iCHEF's Hong Kong distributor NCC; Stripe (cards, Apple Pay, Google Pay) is closed to new sign-ups. Customers can also pay at pickup.
In Taiwan, orders from the restaurant's own ordering website, QR table ordering, LINE, reservations and Uber Eats or foodpanda all arrive in the same iPad POS and print to the kitchen; in Hong Kong foodpanda orders are integrated (iCHEF Online Store and delivery integration pages).
Prices are published: in Taiwan the POS starts at NT$1,950 a month and online ordering has a NT$0 trial plan, then NT$600 a month for 500 orders; orders paid in cash carry no extra processing fee (iCHEF Taiwan pricing and online takeaway pages, help centre).
In Hong Kong the Online Store has no activation or monthly fee for POS users, and the HKD 888 monthly fee includes on-site installation, training, repairs and backup hardware within 4 hours (iCHEF Hong Kong pricing and Online Store pages).
Online ordering works only with an iCHEF POS subscription: in Taiwan the module cannot be bought alone, and when a plan's orders run out the site switches to menu browsing only (iCHEF help centre).
The POS app runs only on iPad (App Store listing).
Delivery ordering on the restaurant's own site is Taiwan only; in Hong Kong own delivery is listed as coming soon (iCHEF help centre, iCHEF Hong Kong Online Store page).
Restaurants in Hong Kong that want their own ordering page with 0% commission and a free plan
Menuthere gives your restaurant its own ordering website, QR menus and table ordering with 0% commission on every plan, including a free plan with 50 orders a month. Lite at $9 a month adds unlimited orders and your own domain; Pro at $39 adds WhatsApp order updates on your own number, loyalty points and your own delivery riders.
Online card payments aren't available in Hong Kong yet: customers pay cash, on delivery or at pickup.
Price
Free plan · from $9/mo
Commission
0%
Online payments
Not yet: customers pay cash, on delivery or at pickup (card payments are planned)
Includes: Own ordering website · QR table ordering · Pickup · Delivery orders · Your own drivers · Scheduled orders · Loyalty · Marketing tools · WhatsApp ordering or updates · Branded app · Multiple locations · Menu translation · Reservations
0% commission on every plan, and a free plan with 50 orders a month.
Lite at $9 a month adds your own domain, unlimited orders, translated menus and scheduled orders.
The partner app for Android and iPhone rings until an order is accepted.
Online card payments work only in India today; elsewhere customers pay cash, on delivery or at pickup.
No POS of its own on the self-serve plans (Petpooja integration on Pro).
No integration with delivery apps such as Uber Eats or Deliveroo.
Hong Kong restaurants and chains that want a local POS with QR table ordering, delivery-app orders, membership and queuing from one vendor
Gingersoft is a Hong Kong cloud restaurant POS, sold under the RicePOS and GSPOS names, with QR table ordering, a delivery-order system, CRM membership, marketing tools and a queue system. It serves independent restaurants and chains, and builds branded member apps for some of them. Prices are not published: the pricing page lists four plans, each shown as '$ 0 /year' with a 'Contact Us' button, so every plan is arranged through sales.
Price
Quote only
Commission
Not published.
Online payments
Gingersoft says it supports online and offline payment channels. Providers listed on its home page include PayMe, Stripe, KPay, Yedpay, QFPAY, eftPay, BBPOS, Alipay, WeChat Pay, Octopus, Visa/Mastercard, Apple Pay, Google Pay, FPS and Bank of China. Rates are not published.
One product covers POS, QR table ordering, delivery orders, a CRM membership system, coupon marketing, a central menu for chains and a cloud queue system (Gingersoft home page).
Delivery orders from foodpanda, Deliveroo and Keeta are managed in the same system as the restaurant's own delivery orders, with no switching between systems (Gingersoft home page).
The system connects to common Hong Kong payment methods such as Octopus, PayMe, FPS, Alipay and WeChat Pay, and the queue system sends WhatsApp notifications. A customer quoted on the home page says its table QR codes are random and time-limited, which stops prank orders (Gingersoft home page).
No prices are published. Every plan on the pricing page shows '$ 0 /year' with a 'Contact Us' button, so costs are known only after a sales quote (Gingersoft pricing page).
No self-serve sign-up. Restaurants request a demo or an on-site consultation through a form, by phone or on WhatsApp (Gingersoft home and pricing pages).
Focused on Hong Kong. The site shows only a Hong Kong office and a +852 phone number. A 2021 milestone mentions expanding into Singapore, but no Singapore office, contact or customers are shown (Gingersoft About and Contact pages).
Restaurants in Singapore, Malaysia and Hong Kong that want a branded delivery and takeaway webstore, managed riders, reservations and guest marketing in one system
Oddle is a Singapore restaurant growth platform. Its Oddle Shop gives a restaurant its own branded ordering website for delivery and takeaway, alongside reservations, queueing, loyalty and email marketing, with Oddle-managed delivery riders in Singapore, Malaysia, Hong Kong and Taiwan. It is sold through a demo and guided onboarding in Singapore, Hong Kong, Malaysia, Taiwan, Australia and the UAE, and charges a monthly plan (from S$300 a month in Singapore, with a 1-year commitment) plus a usage fee on online orders above an included amount, with payment-processing and delivery fees on top.
Price
From $300/mo
Commission
Usage fee on online orders: on the Singapore All Access plan, the first S$3,000 of orders a month are included and a 6.5% usage fee applies on basket size after that (pricing page). Oddle's Singapore help centre lists 10% of the food (after discounts, before GST) as the standard Oddle Shop usage fee, with card processing on the food included.
Online payments
Oddle collects online payments itself: Oddle Shop comes with credit and debit cards, Apple Pay and Google Pay ready, with no separate payment provider to connect, and Stripe and PayPal payments are marked paid automatically. Payouts reach the restaurant's bank through a Stripe account set up in Merchant Admin. Offline payments such as cash on collection can be recorded by hand.
Includes: Own ordering website · QR table ordering · Pickup · Delivery orders · Your own drivers · Scheduled orders · Online payments · POS · Loyalty · Marketing tools · Multiple locations · Reservations
Ordering, reservations, queueing, in-person payments, loyalty and email marketing sit on one platform, and every guest who orders, books or pays is saved to one customer profile (Oddle Docs, pricing page).
Oddle Managed Logistics dispatches delivery orders to partners such as Lalamove and GrabExpress at a fixed fee by vehicle and distance, in Singapore, Malaysia, Hong Kong and Taiwan. In Singapore, restaurants that deliver with their own team pay Oddle nothing for delivery (Oddle help centre).
Prices are published for each market. The Singapore plan includes the first S$3,000 of online orders, 500 reservations, unlimited stores and staff accounts, and 5,000 marketing credits a month (Oddle pricing page).
Not commission-free: online orders above the included amount carry a usage fee of 6.5% in Singapore, Hong Kong and Malaysia (7% in Taiwan). The Singapore help centre lists a 10% standard usage fee on food (Oddle pricing pages, help centre).
The monthly plan needs a 1-year commitment, and the website offers no self-serve sign-up: restaurants book a demo and go through 30-day guided onboarding (Oddle pricing page).
Point-of-Sale / QR Ordering is a paid add-on from S$90 a month in Singapore, each plan covers one brand, and the online-order device needs a refundable deposit (S$150 in Singapore) (Oddle pricing page).
Sit-down restaurants, cafés and hotels in the Gulf that want guests to order and pay at the table by QR code, linked to their POS
qlub is a Dubai-based QR ordering and payment platform for restaurants, cafés and hotels: guests scan a code at the table or counter to see the menu, order, split the bill, tip and pay by card, Apple Pay or Google Pay without downloading an app. It is sold through demos in the Middle East, Asia-Pacific, Brazil and the US, and connects to the restaurant's existing POS or runs on its own. qlub makes its money on the payments it processes and publishes no prices or rates.
Price
Quote only
Commission
Not published
Online payments
qlub takes the payment itself: credit/debit cards, Apple Pay and Google Pay from the guest's phone after a QR scan, plus its SoftPOS "Smart Integrated Terminal" and payment links for catering, reservations and events. Stripe's case study says qlub has run its payments on Stripe (Payments, Connect, Terminal and Tap to Pay) since launch, naming restaurants in the US, Singapore, Hong Kong, Australia, Malaysia and South Korea.
Guests scan a QR code to order with modifiers, split the bill (equally, by item or by amount), tip and pay by card, Apple Pay or Google Pay, with no app download (qlub Order-and-Pay and Pay-at-Table pages).
Connects to the restaurant's existing POS, with 107 POS integrations listed, or runs standalone (qlub integrations and Order-and-Pay pages).
Local country sites in 11 markets (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Hong Kong, Singapore, Malaysia, Australia, Brazil, US) plus sales contacts in Egypt, Jordan and South Korea; qlub says 3,000+ restaurants, hotels and hospitality businesses use it.
No published pricing or transaction rates: every restaurant has to book a demo to get a quote.
Built around dine-in: the Order-and-Pay page describes table-side, counter and poolside orders and does not mention delivery or a standalone online ordering website.
Not a POS itself: its products (Pay-at-Table, Order-and-Pay, Digital Menu, Payment Links, SoftPOS terminal, qlub+ Rewards) are built to connect to the restaurant's existing POS or run standalone.
Hong Kong restaurants and chains that want a cloud POS with QR ordering, kiosks, self-checkout and delivery-app orders in one system
Caterlord (餐飲王) is a cloud restaurant POS from Everyware Limited in Hong Kong. Its QR self-ordering product, Caterlord Mobile, can run on its own or with the POS and takes dine-in, takeaway, delivery, catering and advance orders; kiosks, self-checkout, loyalty, delivery-app order integration and a kitchen display are sold as add-ons. Pricing is quote only; a 24-month base plan was listed at HKD 54,017 on a Hong Kong subsidy scheme (DTSPP) that is now closed to applications.
Price
Quote only
Commission
Not published
Online payments
Caterlord Mobile lets customers pay on their phone or at the cashier, and connects to payment gateways. Caterlord's partner directory lists payment platforms including Adyen, Aigens Pay, Airwallex, BEA, BOC Pay and Cybersource. Caterlord Checkout, an in-store self-checkout kiosk launched in March 2026, takes Octopus, Alipay, WeChat Pay, Apple Pay and Google Pay, and Visa, Mastercard, China UnionPay, American Express and JCB cards.
One vendor covers the POS, QR and kiosk ordering, self-checkout, loyalty, delivery-app integration and a kitchen display (Caterlord homepage).
Caterlord Mobile takes dine-in, takeaway, delivery and catering orders, including advance orders, and customers can pay on their phone or at the cashier. It can run on its own or with the POS (Caterlord Mobile page).
Caterlord Connect sends Uber Eats, foodpanda, Deliveroo and Keeta orders straight into the POS and keeps menus and stock in sync (Caterlord Connect page).
No published prices and no self-serve sign-up: you book a demo and get a tailored estimate (Caterlord homepage, FAQs). The only public figure is HKD 54,017 for a 24-month base plan on the DTSPP subsidy list, which is now closed to applications (Cyberport DTSPP).
Kiosks, self-checkout, loyalty, delivery-app integration and the kitchen display are listed as add-ons to Caterlord POS (Caterlord homepage). On the DTSPP list, delivery-platform connection adds HKD 6,300 and loyalty-platform connection HKD 600 to the 24-month base plan (Cyberport DTSPP).
Caterlord's pages describe QR self-ordering, not a separate branded ordering website or app for the restaurant (Caterlord homepage, Caterlord Mobile page).
Small and mid-sized Hong Kong restaurants that want a POS with QR table ordering, local wallet payments and Dianping promotion from one supplier
DimPOS is a cloud POS for restaurants from DimOrder (點單), a Hong Kong company. It combines a POS with QR self-ordering at the table, staff mobile ordering, a DimShop online store for delivery and self-pickup, and a link to DimOrder's own delivery app. It is aimed at small and mid-sized restaurant brands (in 2023 its co-founder said brands with fewer than 10 outlets); the pricing page lists modules but no plan prices and asks restaurants to book a free demo or visit.
Price
Quote only
Commission
2.98% self-pickup fee on online orders (DTSPP listing, which does not say whether it includes card processing); other rates not published
Online payments
DimPOS takes cash, Visa, Mastercard, American Express, FPS, AlipayHK, WeChat Pay HK and Tap&Go. DimPay, its self-checkout add-on, lets diners settle the bill on their phone through online payment platforms. A 2023 HKEJ report said self-checkout took cards, PayMe, Apple Pay, FPS, WeChat Pay HK and AlipayHK and was then in a pilot with 40+ Hong Kong restaurants. The DimOrder home page shows EFT Pay, Global Payments, QFPay and Stripe logos among its partners.
One system covers the POS, QR self-ordering at the table (including ordering ahead while guests queue), staff mobile ordering and a DimShop online store; self-ordering and DimShop are sold as value-added services (DimPOS home and pricing pages).
Takes Hong Kong's common payment methods: Visa, Mastercard, American Express, FPS, AlipayHK, WeChat Pay HK and Tap&Go (DimPOS feature page). The optional DimPay add-on lets diners pay the bill from their phone (DTSPP listing).
DimOrder is the official Hong Kong agent for Meituan's Dianping and sells promotion to mainland Chinese visitors. A CRM add-on runs sign-up, points and gift redemption (DimOrder Dianping page; HKEJ; DTSPP listing).
No plan prices on the official pricing page. Restaurants book a free demo or visit instead (DimPOS pricing page).
The subsidised DTSPP base package has a 24-month subscription plan and HKD 5,800 of bundled hardware (DTSPP listing).
Online self-pickup orders carry a 2.98% fee (DTSPP listing).
Restaurants that want QR ordering, kiosks and kitchen screens in a POS linked to full accounting and inventory, and can manage a more involved setup
Odoo is a Belgian suite of open-source business apps. Its POS Restaurant app runs table service, kitchen displays, QR and kiosk self-ordering, and takeaway and delivery orders, and its eCommerce app adds an online ordering website. It suits restaurants that want the till connected to Odoo's accounting, inventory and marketing apps. One app, such as POS Restaurant, is free for unlimited users. Using two or more apps costs a fee per user per month (Standard is US$31.10 billed yearly), and the pricing page lists no per-order commission.
Price
Free plan · from $31.10/mo
Commission
0%
Online payments
Online payments go through a payment provider the restaurant connects. Options include Adyen, Stripe, PayPal, Razorpay, Mercado Pago, Mollie, Xendit, Flutterwave, Paymob and PayU. Pay-on-site and cash on delivery are also available. In-store card terminals include Adyen, Stripe, Viva.com, Worldline, SIX, Ingenico, Mercado Pago, Razorpay, Pine Labs, Tyro, QFPay, Mollie and DPO Pay. QR self-orders can take one online payment method. At a kiosk, card terminals must be Adyen or Stripe, guests can also pay online by scanning a QR code, and cash is not accepted.
POS Restaurant is free with unlimited users on the One App Free plan, and the pricing page lists no per-order commission (Odoo pricing page; Odoo POS Restaurant page).
QR table ordering and self-order kiosks are built into the POS. Guests order and pay from their phone or a kiosk, and orders go straight to the kitchen preparation display (Odoo 19.0 documentation, Self-ordering).
Dine-in, takeaway, eCommerce website orders and delivery-app orders are handled in one place. Delivery can be limited to a set radius, and orders can be booked into time slots (Odoo POS Restaurant features page; Odoo documentation, Presets).
Website orders for delivery or pickup run through Odoo's eCommerce app, which is separate from POS. Installing a second app moves the restaurant off the free plan onto Standard, at US$31.10 per user a month billed yearly (US$24.90 in the first year) (Odoo pricing page; Odoo POS Restaurant features page).
Delivery-app orders come in through UrbanPiper. This needs a separate UrbanPiper subscription, an Odoo Enterprise subscription and a reseller account with each delivery platform (Odoo 19.0 documentation, UrbanPiper).
Customers can only place QR or kiosk orders while the POS register is open (Odoo 19.0 documentation, Self-ordering).
Whether restaurants in Hong Kong can sign up and use it today: a local site, local pricing, local customers or a sign-up open to any country.
What it costs a small restaurant: the monthly price, any commission or per-order fee, and contracts.
What it does for ordering: your own website, QR table ordering, delivery, pickup and payments.
Menuthere is on the list because it is a real option here, and we put it where its strengths — no commission and a free plan — fit; its limits (such as payments outside India) are stated in its entry.
Nobody paid to be on this list. Prices change: check each company's own page before you sign.
Questions
Online ordering in Hong Kong, answered.
It depends on what you need. Eats365 is best for asia-Pacific restaurants and multi-brand groups that want an iPad POS, their own ordering website, QR ordering and delivery-app orders in one system; Aigens is best for restaurant chains and hospitality groups in Hong Kong and Southeast Asia that want QR, kiosk and app ordering tied into their existing POS, payments and loyalty; iCHEF is best for taiwan and Hong Kong restaurants that want an iPad POS with their own ordering website, QR table ordering and delivery-app orders in one system; Menuthere is best for restaurants in Hong Kong that want their own ordering page with 0% commission and a free plan. The table on this page compares all 10 on price, commission and features.
Of the systems on this page, Menuthere and Odoo take no commission on orders; card processing is still charged by the payment provider. Check each system's page for its fees.
Eats365, Menuthere and Odoo have a free plan. The rest start at a monthly fee or are quoted per restaurant.
Eats365: Free plan · from $25/mo, commission Not published. The pricing page lists subscription fees only and shows no per-order commission.. Aigens: Quote only, commission Not published. iCHEF: From $1,950/mo, commission No percentage commission in Taiwan, but online orders are billed in order-volume plans (a NT$0 trial plan, then 500 orders from NT$600 a month), and online card orders carry an order processing rate. In Hong Kong the Online Store has no monthly fee, but card-paid orders carry an order processing fee (the Stripe rate of 3.5% + HK$2.35 includes a 0.1% iCHEF fee); orders paid in cash at the counter carry none.. Menuthere: Free plan · from $9/mo, commission 0%. Gingersoft: Quote only, commission Not published.. Oddle: From $300/mo, commission Usage fee on online orders: on the Singapore All Access plan, the first S$3,000 of orders a month are included and a 6.5% usage fee applies on basket size after that (pricing page). Oddle's Singapore help centre lists 10% of the food (after discounts, before GST) as the standard Oddle Shop usage fee, with card processing on the food included.. qlub: Quote only, commission Not published. Caterlord: Quote only, commission Not published. DimPOS: Quote only, commission 2.98% self-pickup fee on online orders (DTSPP listing, which does not say whether it includes card processing); other rates not published. Odoo: Free plan · from $31.10/mo, commission 0%.
Not yet: customers pay cash, on delivery or at pickup (card payments are planned). Menuthere charges 0% commission on every plan.
What the delivery apps charge restaurants in Hong Kong: foodpanda · Keeta
