Online ordering system for restaurants in India

The example is one restaurant's plausible case, not a rate card. A 15% commission would give a smaller gap. Zomato's own contract says each rate is set out in the form the restaurant signs, plus a payment mechanism fee and a one-time sign-up fee, and that Zomato may change fees on 7 days' notice. Swiggy added a per-order fee on Swiggy One orders for select restaurants from 25 November 2025. As arithmetic: 22% plus GST is ₹129.80 on ₹500. Lite at US$9 a month, about ₹864 at Menuthere's current billing rate in India, equals that on about seven ₹500 orders, before gateway fees. Two different GSTs. On app orders, Zomato's terms say Zomato pays the GST on the restaurant service under section 9(5) of the CGST Act, and CNBC-TV18 reports that most stand-alone restaurants pay 5% without input tax credit. The 18% GST on the app's commission is a separate charge to the restaurant. On a direct order you issue your own bill, and Menuthere prints GST on it as a CGST plus SGST split with your GSTIN. This is general information, not tax advice. Commission detail per app: Zomato and Swiggy.

Prices change, so check before you sign. The marketplaces suit owners who want strangers to find them. POS-led systems suit chains that want billing and ordering in one system. Menuthere suits owners who want their own ordering page with a free start. Menuthere is not an ONDC seller app and does not list you on ONDC. More on ONDC and Ownly.