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Guides/Answers

Is click and collect profitable for a restaurant?

By the Menuthere editorial team · Updated 26 October 2026

Yes, the moment you keep the commission a platform would take. Click and collect has no delivery fee, and on Menuthere there is no per-order commission: you pay a flat fee (or $0 on the Free plan). It becomes profitable as soon as your orders cover the fee — every order after that keeps its full value. Updated October 2026.

  • Click and collect removes the delivery fee and, on Menuthere, the per-order commission.
  • You pay a flat fee instead of a percentage; it pays off as soon as orders cover it.
  • Menuthere: 0% commission on every plan, Free at $0 (50 orders/month), Lite at $17/month.
  • Against a platform that takes a percentage on every order, a flat fee costs the same at 10 or 1,000 orders.
  • Your payment gateway's card fee remains, but it goes to the gateway, not Menuthere.

Profitable because commission-free

Menuthere gives you click and collect at 0% commission: you keep 100% of every order, with a flat fee and a Free plan at $0 to start. The more you sell, the clearer the saving against platforms.

Start freeCommission-free click and collect

Why is click and collect more profitable than a platform?

On a delivery platform, commission grows with your sales: the more you sell, the more you pay. Click and collect on your own channel costs a flat fee and, on Menuthere, 0% commission. As soon as your orders cover the fee, every order after that keeps its full value.

Platform commission versus a flat fee
PlatformClick and collect (Menuthere)
Cost model% per orderFlat fee, 0% per order
Cost at 100 ordersGrows with every orderThe same as at 10 orders
Who owns the customerThe platformYou
Starting costFrom order one$0 on the Free plan

From how many orders is it profitable?

It depends on your average order and the percentage your platform takes. The idea stays simple: the fee is flat, so break-even is the number of orders that cover it. Past that, you keep 100% of every order. On Menuthere's Free plan, there is no fee at all up to 50 orders a month.

Delivery platforms don't always publish their rate in France; trade guides put the commission at roughly 25–35% when their riders deliver — treat these as ballpark figures. Every order you shift to your click and collect saves that percentage.

What costs remain on a click and collect?

The fee remains ($0 on Free, $17/month on Lite) and, if you take online payment, your payment gateway's card fee. Menuthere takes no per-order commission and does not touch card fees, which go to the gateway. Lite and Pro have a 14-day free trial.

Who this is a good fit for

  • Restaurants that already have customers and want to offer pickup without losing a cut on every order.
  • Places whose order volume beats the cost of a flat fee.
  • Those who want to test for free before moving to a paid plan.

Who this is not for

  • A brand-new place with no customer base: a marketplace can bring the first orders while you build your channel.
  • An owner relying only on long-distance delivery: click and collect is pickup, not delivery.

Common follow-up questions

Does click and collect cost a commission?

Not on Menuthere: 0% commission on every plan. You pay a flat fee ($0 on Free, $17/month on Lite). That is what makes it profitable against a platform that takes a percentage on every order.

How much can I save versus a platform?

As much as the commission the platform would have taken. If it takes a percentage per order, every order through click and collect keeps you that cut, minus only the flat fee and card fees.

Can I test before paying?

Yes. Menuthere's Free plan is $0 (50 orders/month), and both Lite and Pro have a 14-day free trial. You see the economics on your real orders before any payment.

Read next

  • How do I set up free click and collect for my restaurant?
  • How do I set up click and collect for my restaurant?
  • How do I take online orders with no commission?
Sources (2)
  • Deliveroo restaurant commission France 2026 (ballpark), Fooderise, 2026
  • Menuthere pricing — 0% commission, Free plan at $0, Menuthere, read 26 October 2026
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Is click and collect profitable?