For Ukrainian restaurants and takeaways
Online ordering system for restaurants in Ukraine
An online ordering system lets customers order on your own website, so you keep the order and the customer. Menuthere gives restaurants, cafés and takeaways in Ukraine one menu for collection and delivery, with prices in hryvnia and 0% commission on every plan, instead of paying Glovo 30% of each order. Owners searching "система замовлень онлайн ресторан" can order straight from you.
Free plan: 50 orders a month and 0% commission. Paid plans from US$17 a month, with a 14-day free trial. Find your restaurant on Google to start.
Not on Google? Create it manually
What it does
What an online ordering system does for a Ukrainian restaurant
It has two halves. The customer side is a mobile-friendly menu on your own link or domain: customers pick dishes, sizes and extras, choose collection or delivery, and pay cash on delivery or through your own payment link. The kitchen side is where orders land, on a dashboard, a phone app and a kitchen printer, so staff can accept, cook and mark the order ready.
The difference from Glovo or Bolt Food is who owns the customer. On an app, the platform keeps the relationship and takes a share of every order, plus 20% VAT on that share. On your own system, the customer orders from you and you see their name and number. Most Ukrainian owners keep the apps for new customers and use their own page for regulars.
- 0% commission on every plan, including Free.
- Hryvnia prices with Ukraine's VAT (ПДВ) set per dish, standard rate 20%.
- Collection and delivery from one menu, with your own delivery zones.
What the apps charge
What Glovo and Bolt Food charge in Ukraine
Glovo publishes its small-business rate. Bolt Food doesn't publish one; its rate is set in your contract. Both add Ukrainian VAT (ПДВ) to the commission, at the 20% standard rate.
| Platform | Their couriers | You deliver / pickup | VAT | Basis |
|---|---|---|---|---|
| Glovo | 30% + VAT | 15% + VAT | 20% on the commission | Glovo's published small-business pricing page |
| Bolt Food | About 20–35% (approximate) | Set in contract | 20% on the fees | Ukrainian restaurant-software guides, 2026 |
Glovo's Ukrainian page says it charges no subscription, contract or cancellation fee. Bolt Food guides report rates often starting near 20% for new partners, then 25–30%. Treat Bolt Food's figures as approximate and check your contract. Full breakdowns: Glovo commission in Ukraine and Bolt Food commission in Ukraine.
Worked example
300 orders a month at ₴500
A restaurant does 300 orders a month at an average of ₴500: ₴150,000 in sales. Here is what each channel costs in a month and a year. VAT on the app fee is worked out at 20%, and Glovo's rate is taken at 30% with its couriers.
| Channel | Fee | VAT on fee (20%) | Total a month | A year |
|---|---|---|---|---|
| Glovo, Glovo couriers (30%) | ₴45,000 | ₴9,000 | ₴54,000 | ₴648,000 |
| Glovo, you deliver (15%) | ₴22,500 | ₴4,500 | ₴27,000 | ₴324,000 |
| Your own system (Menuthere Lite, cash / your payment link) | US$17 plan | No commission, so no VAT on commission | US$17 | US$204 (or US$170 on yearly billing) |
Menuthere takes 0% on your own orders; you still pay for your own couriers and any payment-link provider you use. The plan is billed in US dollars; your bank converts it to hryvnia. Enter the rate in your own Glovo or Bolt Food contract to work out your real figure.
If only 100 of those orders move to your own page, at Glovo's 30% you keep about ₴15,000 a month. Model your own case with the delivery fee calculator.
How customers pay
Cash and your own payment link: what works today with Menuthere
Menuthere's built-in online card checkout uses the restaurant's own Stripe account, and Stripe does not open accounts for businesses in Ukraine (stripe.com/global). So on Menuthere your orders are paid cash on delivery or at pickup, or through your own payment link or bank details, always collected by you outside Menuthere.
After the customer pays you, you mark the order as paid in the dashboard. If you use a Ukrainian payment provider (such as a card-payment link or a QR to your bank), keep collecting through it as you do now; tell us which one so we can consider it for a future gateway. Menuthere never touches your money and takes 0% commission.
- Cash on delivery or at pickup, on any plan
- Your own payment link or bank QR, collected by you
- Menuthere adds no commission and no payment fee
How it works
How Menuthere's online ordering system works
- 1
Find your business on Google
Menuthere pulls your name, address and photos from your Google listing. Set the currency to UAH and the timezone to Kyiv.
- 2
Import your menu
Upload a photo or PDF and the AI reads in the dishes and prices. Sizes, add-ons and sold-out marking are built in.
- 3
Choose order types
Collection, delivery and dine-in table orders, all from one menu.
- 4
Set how customers pay
Cash on delivery or at pickup. Add your own payment link for card payment.
- 5
Share your link
On your Google Business Profile, Instagram bio, Telegram and receipts. Print the free QR codes for the counter and tables.
- 6
Take orders
Each order rings on the partner app until someone accepts it, or switch on auto-accept. Tickets print to your kitchen printer.
Ukrainian rules
Ukrainian rules your online menu has to follow
Allergen and product information. Customers should be able to see what's in a dish before they order. On Menuthere, tag the 14 major allergens on each dish on every plan, including Free, so the information is on the menu before the order is placed, and add a short description for each item.
Prices. Prices shown to customers must be clear and include VAT where it applies. Menuthere shows prices in hryvnia with VAT included, and any extra charge, such as a service or delivery fee, as its own line at checkout.
The fiscal receipt. Businesses that must use a cash register issue a fiscal receipt through a registered РРО or software ПРРО. Menuthere is your ordering channel, not your fiscal recorder, so keep issuing your fiscal receipts through your registered device and reconcile online orders with them.
- Allergen information before the order, on every plan
- Prices in hryvnia, VAT (ПДВ) included where it applies
- Issue fiscal receipts through your registered РРО/ПРРО, not Menuthere
Features
Features Ukrainian restaurants use most
One ordering website
Collection and delivery from one menu. Scheduled orders and pre-orders on Lite. Minimum order value and a free-delivery threshold at checkout.
QR table ordering
Diners order from the table and a second round joins the open bill. Print the free QR codes for every table.
Delivery zones and riders
Basic zones on every plan; zones priced by area and distance fees on Lite and above. Your own rider app for iPhone and Android with live tracking for customers on Pro.
Cash and your payment link
Cash on delivery or pickup on any plan. Add your own payment link; Menuthere adds no fee and no commission. See recording payments.
Allergens and nutrition
Tag the 14 allergens and add calories on every dish, on every plan including Free, so the information is on the menu before the order.
Repeat orders
Coupons and Google menu sync (Lite), loyalty points (Pro), and kitchen tickets to your kitchen printer so regulars are served fast.
Plans
Menuthere plans, 0% commission
| Plan | Price | Best for |
|---|---|---|
| Free | US$0 forever | Testing direct ordering. 50 orders a month, then the menu is view-only until the 1st. QR codes, unlimited items, basic delivery zones |
| Lite | US$17 a month | Most Ukrainian restaurants and takeaways. Unlimited orders, your own domain, scheduled orders, table booking, advanced delivery zones, coupons, no “Ordering by Menuthere” badge |
| Pro | US$39 a month | Busy sites. Loyalty, rider app, several outlets, POS integration (no charge for a POS we already integrate with; a set-up fee for a new one), advanced analytics |
| Branded App | US$99 a month | Your own Android and iOS app: everything in Pro, Apple and Google store fees included |
Billed in US dollars; your bank converts it to hryvnia. Lite and Pro have a 14-day free trial: a card is needed to start, and nothing is charged until it ends. Month to month; pay yearly and get 2 months free. See full pricing.
Go live
Six steps to go live this week
- 1
Claim your Google Business Profile
If you haven't already. Customers find you there first.
- 2
Create your Menuthere account
Pull in your Google details and set the currency to UAH.
- 3
Import your menu
Check every price, then set your VAT rate where it applies and mark dishes tax inclusive.
- 4
Tag the 14 allergens
On every dish, so the information is there before the order.
- 5
Set collection and delivery
Collection times, delivery zones, a minimum order and a free-delivery threshold. Choose cash on delivery and add your payment link.
- 6
Tell your regulars
Add the link to Google, Instagram, Telegram and Facebook, and put a QR sticker in every app bag. A small direct-order perk, such as 10% off over ₴400, is a coupon on Lite.
Questions owners ask
Answered, plainly.
Sources (3) · checked 2026-10-26
- Glovo pricing for small businesses (Ukraine) · Glovo, 19 October 2026
- Stripe: supported countries · Stripe, 26 October 2026
- Menuthere pricing · Menuthere, 26 October 2026
Start your Ukrainian ordering page
Start from your Google listing and Menuthere builds your store in minutes. Free for 50 orders a month, 0% commission, with a 14-day free trial on paid plans. Prefer a walkthrough? Book a demo.
