Menuthere POS appAll plans

Connect printers to Menuthere POS (USB, network, Bluetooth)

On Windows, the POS prints to any printer installed in Windows: tick which printers get bills and which get KOTs. On Android, add a Bluetooth, USB or network printer in the app. Then print a test bill and fix the alignment in Receipt layout & alignment.

Where
Menuthere POS app › Settings › Printers
Time
10 min
Updated

Add your printer

Step 1: Install it in Windows

Connect the printer by USB or network and install it in Windows first, with its driver. The POS lists the printers Windows has.

Step 2: Choose printers

In Settings › Printers, press Choose printers. Under Bill printer, tick every printer the bill should come out of; under KOT printer, tick the kitchen's. Set copies (1–5) per printer, for example two KOTs.

Step 3: Pick the paper

Under Printer type, pick 58 mm (small roll) or 80 mm (standard roll), then press Save.

Step 4: Test

Press Test bill and Test KOT in Settings › Printers.

With no bill printer ticked, bills go to the Windows default printer. Ctrl+Shift+P opens the printer settings any time.

Picture or Text printing

Picture (recommended)Text (old printers)
Arabic and other scriptsYesNo
Your logo and QR codesYesNo
Bill layouts and tax invoicesAll of themOnly the standard one, or the block designer's
SpeedA little slower on old Bluetooth printersFastest, the printer's own font

Fix the alignment

  • Open Receipt layout & alignment. Every change shows in the preview at once; press Save to use it.
  • Paper & fit: paper size, Text size, Move the print left or right, Side margins, Space before the cut, Cut the paper after printing and Darker print.
  • Not printing right?: print the alignment test and tap what you see, such as Left side is cut off or Text is too small. The POS fixes it for you.
  • Bill: alignment, store name size, Arabic labels, and what shows (logo, address, customer, payment method, QR codes, thank-you message). Tax numbers always print.
  • Kitchen ticket: item and table number size, the title, and what shows.

When bills and KOTs print

  • Print the KOT on “Place order & print” and Print the bill on “Place order & print” in Settings › Printers choose what that button prints.
  • Every KOT goes to every printer ticked for KOTs.
  • To send KOTs only to a kitchen screen, switch off Also print KOTs on paper. See Kitchen screen.
  • The cash drawer plugs into the bill printer. See Shifts and cash drawer.

Questions

A print failed. Is the bill lost?
No. The bill is saved first. Reprint it from Orders, and check the printer.
Can different dishes go to different kitchen printers?
Not yet. Every KOT goes to every printer ticked for KOTs.
Which printers work?
Thermal receipt printers, 58 or 80 mm. On Windows, any printer Windows can print to; on Android, Bluetooth, USB or network (port 9100) printers.

Can't find it? Email help@mail.menuthere.com or chat with us, 9 AM – 9 PM.Help centerPricingmenuthere.com