Show average order times
Set an average time for delivery, takeaway and dine-in, and customers see it as a card in the checkout for the order type they picked. A time left at 0 shows nothing, so you only show what you can keep.
- Where
- Settings → Ordering → General settings
- Time
- 2 min
- Updated
Set the times
Step 1: Open General settings
Go to Settings → Ordering and open General settings. The card is called Average order times.
Step 2: Enter the minutes for each order type
Fill in Delivery, Takeaway and Dine-in. Delivery is the time from the order being placed to the customer's door. Takeaway and dine-in are the time to prepare the food. Enter 0 to hide a time. The most you can enter is 600 minutes.
In the dashboardSettingsOrderingGeneral settings
Step 3: Check it at checkout
Open your store as a customer and go to checkout. A card with a clock shows the time for the order type chosen, such as 45 min or 1 hr 30 min.
When customers see it
| Order | Line shown | Time used |
|---|---|---|
| Delivery | Average time for delivery | Your Delivery time |
| Takeaway | Average time to prepare your order | Your Takeaway time |
| Dine-in | Average time to prepare your order | Your Dine-in time |
| Order from a table QR | Average time to prepare your order | Your Dine-in time |
Questions
Do I have to set all three times?
Are the times promises to the customer?
Related
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