Menuthere POS appAdd-on

Connect the POS to your Menuthere store (go online)

Open Menuthere POS, press Sign in and use the same email and password as your Menuthere dashboard. The POS downloads your menu, sends every bill to your dashboard and shows your website and QR orders in its Online tab. Your store needs the POS add-on.

Where
Menuthere POS app › Sign in
Plan
Needs the POS add-on on your Menuthere store. Ask our team to switch it on. Stores connected to Petpooja can't use the app.
Time
5 min
Updated

Before you start

  • The POS add-on. Chat with us or request Menuthere POS and our team switches it on for your store.
  • Your dashboard login. The email and password you use at menuthere.com. Forgot it? Reset it on the login page first. See Sign in and reset your password.
  • The internet, for the first sign-in.

Sign in

Step 1: Press Sign in

On the first screen, under Already use Menuthere?, type your Email and Password and press Sign in.

Step 2: Wait for the menu

The POS downloads your menu, tables, charges, tax and payment settings, so the device is ready to bill offline.

Step 3: Create the manager PIN

On Set up this till, create the first manager PIN. PINs are kept on this device only; each till has its own staff list.

Step 4: Open a shift and bill

Open the shift, pick your billing screen and make a test bill. It shows on your dashboard's orders a few seconds later.

Already using a free POS on this device?Press Go Online, then Already use Menuthere? Sign in. Your free store, its menu and bills stay on the device; you can come back to them from Start free.

What comes from the dashboard, and what goes back

Comes to the POSGoes to the dashboard
Your menu, sizes, add-ons, photos and dish codesEvery bill, with its number, payment and staff name
Tables, charges, tax and round-offCancelled bills (marked cancelled there too)
Payment buttons from Settings → POS → Payment methods in the dashboardDishes you switch off on the Stock screen
Online orders from your website, QR and WhatsAppAccepting, rejecting and moving online orders along
Bills made on the dashboard POS, captain app and other tillsDelivery bills you send to a rider

The menu refreshes by itself every 10 minutes, or press Refresh menu in the top bar. You edit dishes and prices in the dashboard, not in the POS.

If it says “POS isn't available for this store”

MessageWhat to do
Your plan doesn't include the POS. / POS isn't on this store's plan.Ask our team to switch on the POS add-on, or upgrade from Plans in the dashboard.
This store isn't in the POS beta yet.Ask our team to switch on the POS add-on.
Petpooja stores keep using their Petpooja POS.The app isn't for stores connected to Petpooja.

Once the add-on is on, sign in again. Press Sign out on that screen to try another store.

Sign out or switch store

  • Press Sign out in the top bar. You'll need your Menuthere login and the internet to bill on this device again.
  • You can't sign out while bills are waiting to sync. Connect to the internet and wait until not synced goes away.
  • To use another store, sign out and sign in with that store's login. The POS refuses while the first store still has bills to send.

Questions

Do I type my menu again in the POS?
No. It comes from your dashboard. Change dishes and prices there and press Refresh menu.
Where do POS bills show on the dashboard?
In your orders and in analytics, where counter bills are counted as Offline orders beside your customers' online orders. See Sales analytics.
Can several devices sign in to the same store?
Yes. Each device is its own till with its own device number, and all their bills go to the same dashboard.
What if the add-on is removed?
The app stops letting that store in within about a minute. Bills already made on the device are kept.

Can't find it? Email help@mail.menuthere.com or chat with us, 9 AM – 9 PM.Help centerPricingmenuthere.com