Manage an outlet from head office
From the head office, press Open dashboard on a branch to work in that branch's own dashboard. A bar at the top says you are managing that outlet, and Back to head office returns you. The session lasts for one shift, up to 8 hours.
- Where
- Head office → Outlets → Open dashboard
- Updated
Open a branch
Step 1: Press Open dashboard
On the Outlets screen, press Open dashboard on the branch's card. On Orders, Settlements and Billing, Open in outlet and Manage billing open the branch on that screen.
Step 2: Confirm if this browser is signed in elsewhere
If this browser is already signed in to a different outlet, such as a counter tablet, you are asked first. Opening another outlet here signs the browser out of the first one, and that device stops ringing for its orders.
Step 3: Work in the branch
You land in the branch's dashboard. A dark bar at the top reads “Managing Kakkanad from Spice Route Group”.
Step 4: Go back when you are done
Press Back to head office in the bar. It signs the browser out of the branch and returns you to the head office.
What is different while you manage a branch
- The session lasts for one shift, at most 8 hours, and never longer than your head office session.
- A device opened from the head office does not ring for new orders, print automatically or auto-accept. Those stay with the branch's own counter device.
- If you open the branch on the same browser its own staff are already signed in to, you go to its dashboard on their session, and nothing there is switched off.
- If the head office signs out everywhere or its password changes, the branch session the head office opened ends too.
- The head office's Settings Activity list records each time you open or leave a branch.
Questions
Will opening a branch stop its tablet ringing?
Do I need the branch's password?
What if my head office session ends while I am in a branch?
Related
Can't find it? Email [email protected] or chat with us, 9 AM – 9 PM.Help centerPricingmenuthere.com