Your own delivery riders
Add your own riders in Delivery boy settings. Each rider gets a phone number and password for the rider app, and you assign them to orders from the Orders screen. The same screen shows each rider's deliveries, order value and delivery charges.
- Where
- Settings → Ordering → Delivery boy settings
- Time
- 5 min
- Updated
Add riders and assign orders
Step 1: Open Delivery boy settings
Go to Settings → Ordering → Delivery boy settings. The Use delivery boys switch must be on for orders to offer a rider. If the screen says Delivery is not enabled, ask Menuthere support to turn delivery on.
Step 2: Add a rider
Press Add delivery boy. Enter their Name, Phone and Password, or press Suggest one for a password. Press Create rider. The phone number is their username in the rider app, so use one they carry.
Step 3: Give them the app and their login
Share the phone number and password once. Riders can't reset the password themselves. To change it later, open Edit rider on their row and enter a new one. See The rider app.
Step 4: Assign riders to orders
On an order, press Assign rider (or Assign delivery in the orders list). Online riders come first in the list. Assigning marks the order as dispatched. Once someone is assigned, the button shows their name and lets you change the rider.
Manage your riders
| Control | What it does |
|---|---|
| Taking orders toggle | Stops assigning orders to a rider without deleting the account. |
| Edit rider (pencil) | Change their name, phone or password. Leave the password blank to keep it. |
| Delete rider (bin) | Removes the account after you confirm. They lose access to the delivery app. |
| Analytics: Riders, Orders, Order value, Delivery charge, Distance | Figures for the period you pick. Choose which orders count, then press Show deliveries on a rider for the order-by-order breakdown. |
| Online now / Offline | Shown under each name, so you can see who is on shift. |
Questions
Can my riders reset their own password?
Can I see where my rider is?
Can customers see my rider?
Related
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