Staff, PINs and manager approval in the POS
Everyone who uses the till gets a 4–6 digit PIN. Cashiers bill; Managers also approve voids, big discounts, opening the drawer without a sale, closing a shift, settings and stock. PINs are kept on the device only, scrambled, and never sent anywhere.
- Where
- Menuthere POS app › Settings › Staff
- Time
- 3 min
- Updated
Add staff
Step 1: Open Staff
Open Settings (a manager's PIN opens it) and pick the Staff tab.
Step 2: Add a person
Press Add staff. Type the Name, pick the Role (Cashier or Manager), type a PIN and type it Again, then press Add.
Step 3: Edit or remove
Press Edit on a row to rename, change the role or set a New PIN (leave it blank to keep the PIN). Remove takes them off this till; bills they made keep their name.
Lock and unlock the till
- Who's on the till? shows everyone's name. Tap yours and type your PIN.
- Your name sits in the top bar with Lock. Press it when you step away.
- Auto-lock locks the till after no activity: never, 2, 5, 10 (the default), 15 or 30 minutes, or 1 hour. Set it in Settings › Till.
- The till locks again every time the app restarts.
- Five wrong PINs in a row pause PIN entry for 30 seconds.
What needs a manager
- Cancelling a settled bill, a table or a held bill the kitchen already has.
- Taking items off after the kitchen has them (a CANCEL KOT prints).
- A discount above the Discount limit (10% to start), including a complimentary bill.
- Opening the drawer without a sale, and closing a shift.
- Settings, the menu, stock changes, switching dishes off, staff and the floor plan.
When a cashier tries one, Manager PIN needed asks for a manager's PIN. It approves that one action only. A manager already on the till is approved straight away.
Forgot the manager PIN
Step 1: Open the reset
On the lock screen, press Forgot the manager PIN?.
Step 2: Sign in with the store's login
Type the store's Menuthere email and password, pick the manager (or Add a new manager) and type the New PIN (4–6 digits). Press Reset PIN. It needs the internet.
Questions
Are PINs sent to Menuthere?
Can I see who made a bill?
How do I change the discount limit?
Related
Can't find it? Email help@mail.menuthere.com or chat with us, 9 AM – 9 PM.Help centerPricingmenuthere.com