Push notifications to your app users
App notifications are push messages to the phones of people who installed your branded app. Write a title and message, add an image if you like, choose all app users or followers only, and send now, schedule for later or repeat daily or weekly. They come with the Enterprise branded app.
- Where
- Sales channel → App → App notification
- Plan
- Part of the Enterprise plan, with your branded app
- Time
- 3 min
- Updated
Send a notification
Step 1: Choose who gets it
Open Sales channel → App → App notification. A line at the top shows how many devices are reachable. Under Send to, choose All app users (everyone who installed your app) or Followers only (people who tapped Follow on your storefront and have notifications on).
Step 2: Write the message
Fill in Title (up to 65 characters) and Message (up to 240). You can add an image by upload or URL, JPG or PNG, and 2:1 crops best. The Preview card shows how it will look on a lock screen.
Step 3: Choose when it goes out
Under Delivery, choose Send now, Schedule (pick Send at) or Repeat. Repeat runs Daily or Weekly on the days you tick, at a time you set, until an Ends date or until you pause it.
Step 4: Send it
Press Send notification. For a scheduled one the button reads Schedule, and for a repeat it reads Create recurring.
Scheduled and repeating
The Scheduled tab lists scheduled and repeating notifications as Active, Paused, Completed or Cancelled. An active one has a Pause button and a paused one has Resume. You can edit a schedule that is still open, or delete it, which can't be undone.
Questions
Who receives these notifications?
How do I stop a repeating notification?
Can I send to customers on WhatsApp instead?
Related
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