Offers & loyaltyStarter / Lite and up

Give a discount code only to customers near you

A location based discount is a discount code that only works inside a circle you draw on the map. Customers inside the circle see it at checkout and can use it; customers outside never see it, and typing it tells them it doesn't work where they are. A delivery order is checked by its delivery address, a pickup or dine-in order by the customer's phone location.

Where
Promotions → Offers → Create new offer → Location based discount
Time
4 min
Updated

Create the location based discount

Step 1: Start a new location based discount

Go to Promotions → Offers, press Create new offer, then press Location based discount. The New location based discount form opens. Your codes are listed on the Offers page under Location based discounts, each with its radius, such as “20% off · within 3 km”.

Step 2: Write the code and the saving

In Code customers type, type your own code, such as NEAR20, or press Generate. Under Customer gets, choose % or Flat amount and type the value. Set a Minimum order, a Maximum discount and Uses per customer the same way as a discount code.

In the dashboardPromotionsOffersCreate new offerLocation based discount

Step 3: Draw where the code works

Under Where the code works, the map starts on your store with a 3 km circle. Move the centre by searching a place, tapping the map, or dragging the pin. Set the Radius in km, or press 1 km, 3 km, 5 km or 10 km. Centre on my store puts the pin back on your store. The radius can be up to 100 km.

Step 4: Choose how long it runs, then create it

Under Runs, choose No end, 7 days, 30 days or Custom. Press Create. You return to the Offers page.

What customers see

The customerWhat happens
Delivery, address inside the circleThe code is listed at checkout (if Show in the checkout offers list is on) and applies.
Delivery, address outside the circleThe code is not listed. Typed, it says it only works within the radius. Changing to an address outside takes an applied code off the bill.
Pickup or dine-inThe checkout asks the phone for its location. Inside the circle the code is listed and applies; outside, or with location not allowed, it is not.
Store page bannerShown only once the customer has chosen a delivery address inside the circle.
Good to knowDistance is measured in a straight line from the pin, the same circle you see on the map. Everything in More options — order types, days, total uses, priority, the checkout list and the store page banner — works as it does for a discount code. See Create a discount code.

Questions

Can I use it for one neighbourhood that isn't around my store?
Yes. Search the neighbourhood or tap it on the map to move the centre there, then set the radius to cover it.
Does a customer have to share their location?
Only for pickup and dine-in. A delivery order is checked by the delivery address the customer picked.
Can I change the area later?
Yes. On the Offers page, press the edit icon on its row under Location based discounts, move the pin or change the radius, then press Save changes.

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